Guest Service Representative
Pacifica Hotels
Pacifica Hotels - 562 Sutter Street - Responsibilities: Greet arriving guests and complete established check-in procedures on a daily basis to ensure guest satisfaction; Facilitate guest departures by following procedures to close guest accounts and determine future room availability; Regularly calculate and post monies, receipts, and guest accounts using cash handling procedures; Answer inquiries and accept reservations in person and by phone using reservation guidelines; Operate the PBX system to manage incoming/outgoing calls and wake-up calls, and support department communications
Vacancy posted 20 hours ago
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