Team Lead

Retail Team Lead

Location: Where Ya Bin Stores
Job Type: Full-Time

Lead the Floor. Develop Your Team. Grow Your Career.

Are you a natural leader who enjoys working with people, solving problems, and creating an outstanding customer experience? Do you thrive in a fast-paced retail environment where every day is different?

At Where Ya Bin , we're looking for a motivated Retail Team Lead to help drive store success by leading from the front. You'll work alongside your team, support daily operations, and ensure every customer has an exceptional shopping experience.

Every week, our stores receive thousands of new products from major online retailers. Our unique pricing model starts at $14 on Fridays and drops daily until everything is just $0.25 on Thursdays , creating an exciting treasure-hunt shopping experience that keeps customers coming back.

If you're ready to grow your leadership career with a company that's expanding, we'd love to meet you.

Why You'll Love Working Here

• Medical Benefits
• Career Growth & Advancement Opportunities
• Weekly Pay
• Supportive Leadership Team
• Fast-Paced, Team-Oriented Environment
• A workplace where every week brings new products, new challenges, and new opportunities

What You'll Do

As a Retail Team Lead, you'll help keep the store running efficiently while leading and supporting Team Members throughout each shift.

Leadership

• Lead by example and create a positive, customer-first culture.
• Coach, motivate, and support Team Members to achieve daily goals.
• Delegate tasks and monitor progress throughout the shift.
• Assist with training and developing new employees.
• Communicate priorities clearly and keep the team focused on delivering results.

Store Operations

• Support opening and closing procedures.
• Maintain merchandising, stocking, and presentation standards.
• Assist with weekly inventory transitions, bin flips, and product organization.
• Ensure all departments are operating efficiently and meeting company expectations.
• Monitor store conditions and maintain a clean, organized, and safe environment.

Customer Experience

• Deliver friendly, professional customer service.
• Resolve customer concerns quickly and professionally.
• Be an active presence on the sales floor by assisting customers and supporting your team.
• Help create a fun, welcoming shopping experience every day.

Safety & Accountability

• Follow and enforce company policies and safety procedures.
• Promote a culture of accountability, teamwork, and respect.
• Communicate operational concerns and opportunities to store leadership.

What We're Looking For

We're looking for leaders who enjoy working alongside their team and taking ownership of results.

Qualifications

• Previous retail leadership, supervisor, key holder, or management experience preferred
• Strong leadership and communication skills
• Passion for delivering exceptional customer service
• Ability to multitask and prioritize in a fast-paced retail environment
• Strong organizational and problem-solving skills
• Reliable, dependable, and accountable
• Comfortable lifting merchandise and performing physical retail tasks
• Flexible availability, including evenings, weekends, and holidays

Physical Requirements

• Stand and walk for extended periods
• Frequently bend, reach, lift, and move merchandise
• Lift up to 50 pounds
• Work in a fast-paced, physically active retail environment

Grow With Us

At Where Ya Bin, we believe great leaders are developed from within. If you're looking for an opportunity to build your leadership skills, make an impact, and grow with a rapidly expanding company, this is the role for you.

Apply today and take the next step in your retail leadership career with Where Ya Bin!