Residential Support Professional

Job Description

Job Description

Adult Residential Support Professional

Location: Waukesha County, WI
Schedule: Part-Time | 3rd Shift | Friday–Sunday | 11:00 PM–7:00 AM
Pay: Starting at $17.75/hour

Make a Difference Every Day

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate and dependable Adult Residential Support Professional to join our team at Aspen Center , a residential treatment facility serving adult men in recovery from substance use disorders.

At Aspen Center, we provide affordable, comprehensive addiction treatment in a supportive, recovery-focused environment. As a Residential Support Professional, you'll play an important role in helping residents build healthy routines, develop life skills, and work toward lasting sobriety.

If you're passionate about supporting others and want a career where you can make a meaningful impact, we'd love to hear from you.

What You'll Do

As an Adult Residential Support Professional, you will provide direct care and support to residents while helping maintain a safe, structured, and therapeutic environment. Responsibilities include:

• Support, monitor, and encourage residents while serving as a positive role model

• Observe resident behavior and complete accurate documentation and required reports

• Assist with medication monitoring and administration according to program policies

• Support residents in achieving treatment goals and developing independent living skills

• Respond appropriately to emergencies, crises, and challenging situations

• Assist with housekeeping, laundry, meal preparation, grocery shopping, and maintaining a clean living environment

• Transport residents to appointments, recovery meetings, and community activities

• Collect urine specimens and administer breathalyzer tests as required

• Lead educational or recovery-focused groups following program guidelines

• Maintain confidentiality while communicating appropriate client updates with treatment providers and community partners

• Participate in staff meetings, trainings, and other program activities

• Provide basic first aid when needed

• Perform other duties that support resident care and program operations

What We Offer

• Mileage reimbursement

• Paid Time Off (PTO)

• 403(b) retirement plan

• Annual performance-based wage increases

• Employee Assistance Program (EAP)

• Employee recognition and service awards

• Meaningful work with opportunities for growth and development

QualificationsEducation

• High school diploma or GED required

• College coursework in Social Work, Human Services, Psychology, Criminal Justice, or a related field is preferred and may be required depending on program requirements

Experience

• Previous experience working in behavioral health, addiction recovery, human services, or a related field is preferred

Skills

• Strong communication, documentation, and problem-solving skills

• Ability to build positive relationships while maintaining professional boundaries

• Ability to work independently and as part of a collaborative team

• Flexibility, patience, and sound judgment in a residential treatment setting

Licenses & Certifications

• Valid driver's license preferred

• Must meet LSS driving requirements, including a satisfactory motor vehicle record

• DHS 83 certifications (Fire Safety, First Aid, Choking Procedures, Standard Precautions, and Medication Administration) preferred and required after hire if not already obtained

Additional Requirements

• Basic computer skills for documentation, email, electronic health records, and online training

• Ability to stand, walk, bend, lift, climb stairs, and perform other physical tasks throughout the shift

• Ability to work in a residential setting and outdoors as needed

• Local travel may be required to transport residents and support program needs

Lutheran Social Services of Wisconsin & Upper Michigan is proud to be an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive workplace where everyone is respected and valued.