Patient Registrar, Full-time (English/Spanish Preferred)

Central Registrar

The full-time Central Registrar plays a pivotal role in managing and maintaining accurate patient records within a healthcare setting, ensuring compliance with regulatory standards and institutional policies. This position is responsible for overseeing the registration process, coordinating with various departments to facilitate seamless patient check-in. The Central Registrar ensures that all patient information is accurately entered into electronic health record systems, safeguarding data integrity and confidentiality. By serving as a central point of contact for patient registration inquiries, this role supports both clinical and administrative teams to optimize patient flow and enhance the overall patient experience. Ultimately, the Central Registrar contributes to the efficient operation of healthcare services by maintaining meticulous records and supporting compliance with healthcare laws and regulations.

Minimum Qualifications:

• High school diploma or equivalent; associate degree or higher in health information management or related field preferred.
• Minimum of 1 year experience in patient registration, medical records management, or related field.
• Strong knowledge of HIPAA regulations and patient confidentiality standards.
• Excellent organizational and communication skills.

Preferred Qualifications:

• Proficiency with electronic health record (EHR) systems and patient registration software.
• Experience working in a hospital or large healthcare facility setting.
• Proficiency in multiple languages (English/Spanish) to effectively communicate with diverse patient populations.
• Familiarity with medical terminology and healthcare billing processes.
• Demonstrated ability to lead or train junior registration staff.

Responsibilities:

• Manage and oversee the patient registration process, ensuring accuracy and completeness of patient information.
• Maintain and update electronic health records (EHR) systems with patient demographic and insurance information in compliance with HIPAA and other regulatory requirements.
• Coordinate with clinical, billing, and administrative departments to resolve discrepancies and facilitate smooth patient flow throughout the healthcare facility.
• Respond to patient and staff inquiries regarding registration procedures, documentation requirements, and record status.
• Conduct regular audits of patient records to ensure data accuracy, completeness, and adherence to institutional policies and legal standards.

Skills: The Central Registrar utilizes strong organizational skills daily to manage large volumes of patient data accurately and efficiently, ensuring that all records are complete and compliant with healthcare regulations. Effective communication skills are essential for interacting with patients, healthcare providers, and administrative teams to clarify registration details and resolve issues promptly. Proficiency with electronic health record systems enables the registrar to input, update, and retrieve patient information seamlessly, supporting clinical decision-making and billing processes. Analytical skills are applied when conducting audits and identifying discrepancies in patient records, ensuring data integrity and regulatory compliance. Additionally, leadership and training abilities may be employed to mentor junior staff, fostering a collaborative and knowledgeable registration team.

Benefits: At our organization, we believe that caring for our community begins with caring for our team. We offer a comprehensive benefits package that supports your wellbeing, financial security, and professional growth. Benefits include competitive health, dental, and vision insurance; a 403(b) retirement plan with employer match; 46 weeks of paid time off based on years of service; 8 paid holidays and paid site-closure days; employer-paid short-term disability and life insurance with optional supplemental coverage for eligible dependents; and a continuing education (CEU) allowance for applicable roles to support ongoing learning and impact. Select positions are also eligible for the National Health Service Corps (NHSC) loan repayment program.

EOE