Manager, Large Donation Operations

Company: FoodRecovery.orgLocation: Remote (U.S.-based; must be able to work West Coast hours)Job Type: Full-time Who we are: FoodRecovery.org is a nonprofit organization dedicated to fighting wasted food and food insecurity and also recovering essential goods across the supply chain and redistributing them to community-based organizations. Through partnerships with warehouses, manufacturers, farms, distributors, and transportation providers, we help ensure high-quality food and essential goods reach food banks, pantries, mutual aid groups, and other frontline organizations across the United States and Canada.Why Join Us?At FoodRecovery.org, your work directly contributes to reducing food waste and increasing access to essential resources for communities in need. Youll play a key role in building efficient systems that maximize both environmental impact and community outcomes. All while working remotely! Position Overview:The Manager, Large Donation Operations plays a central role in executing and optimizing our Large Donation Program. This role is responsible for translating food sourcing opportunities into timely, cost-effective donation placements while maintaining a high level of service for donors and nonprofit partners.This position oversees end-to-end logistics coordination that includes placement strategy, transportation planning, and operational execution while ensuring donations move efficiently and align with organizational priorities. The Manager also works to strengthen systems and processes to improve scalability, consistency, and overall program impact.Key Responsibilities:Program Operations & ExecutionOversee day-to-day operations of large-scale donation logistics across the U.S. and Canada.Coordinate donation placement strategy, transportation planning, and logistics execution.Ensure efficient, timely, and cost-effective movement of donated goods.Decision-Making & Problem Solving:Independently manage multiple concurrent donation opportunities.Balance urgency, cost, partner capacity, and impact to prioritize placements.Proactively identify and resolve operational challenges to minimize waste and disruption.Partnership Management:Serve as a primary point of contact for donors, nonprofit partners, and logistics providers.Build and maintain strong, responsive relationships across all stakeholders.Ensure a high standard of service and communication.Oversight & Continuous Improvement:Ensure compliance with food safety and handling standards.Monitor operational workflows and coordination processes.Track key performance metrics (e.g., volume recovered, timeliness, cost efficiency).Collaborate cross-functionally with the Large Donation team for seamless execution.Team Collaboration:Work closely with the Director of Large Donation & Procurement and Program Manager.Align on priorities and escalate complex or high-risk issues as needed.Support implementation of strategic initiatives at the operational level.Preferred Qualifications:Bachelors degree in Supply Chain Management, Business Administration, Public Administration, or a related field (preferred).5+ years of experience in supply chain, logistics, food distribution, nonprofit operations, or a related field, with increasing responsibility in operational leadership roles.Demonstrated experience managing procurement, sourcing, donor engagement, or partnership development, ideally involving large-scale or in-kind donations.Proven experience overseeing logistics and distribution operations, including coordination with warehouses, transportation providers, and multi-partner delivery networks.Strong operational decision-making skills, with the ability to independently manage competing priorities and drive timely, effective outcomes in a fast-paced environment.Effective communication and relationship management skills, with the ability to work across donors, nonprofits, and the large donation team.Strong attention to detail.Demonstrated leadership experience, including overseeing staff, cross-functional teams, or volunteers, with accountability for performance and results.Proficiency in procurement systems (e.g., Google Suite, Microsoft Suite, I3PL portals) Ability and willingness to work West Coast business hours 8am-4pm PT to support partners and operations. Commitment to the organizations mission and values.Working Conditions:The Manager, Large Donation Operations primarily a fully remote position and regularly uses standard office equipment, including a computer and phone. The role requires frequent communication with partners and team members via phone, video, and email, as well as extended periods of computer-based work.While physical activity is limited, the role involves repetitive hand movement and sustained screen time. Occasional early morning, evening, or weekend hours may be required based on operational needs. The ability to work West Coast business hours is required to support partners across multiple time zones.How to Apply:Please include a resume and instead of a traditional cover letter, please respond to the prompts below (max 12 pages total):1. Describe a time you managed multiple competing operational or logistics priorities.How did you assess urgency, cost, and impact?What trade-offs did you make?What was the outcome?2. Give an example of a process or system you improved to increase efficiency, scale, or impact.What was the problem?What changes did you implement?What measurable results did you achieve?Then briefly (23 sentences):Why does our mission matter to you?Mission: Through our platform, we connect organizations with surplus food tocommunities in need, championing sustainability by diverting edible food away fromlandfills.Nondiscrimination policy:FoodRecovery.org is an equal opportunity employer. We do not discriminate and will not discriminate in employment, recruitment, board membership, advertisements for employment, compensation, termination, upgrading, promotions and other condition of employment against any employee or job applicant basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, pregnancy or military status, genetic information, or for any other discriminatory reason.Were happy to engage in conversation with you to support reasonable accommodation. If you are unable to complete this application due to a disability, contact this employer at request and accommodation or alternative application process.**We are committed to building a diverse team and strongly encourage applications from candidates of all backgrounds.
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