Medical Secretary

Medical SecretaryLocation: Lewiston, MEPay: $18.00 per hourSchedule: Monday-Friday, 8:00 AM to 4:30 PMJoin Our Healthcare Team!We are seeking a professional, organized, and customer-focused Medical Secretary to join a busy medical practice in Lewiston, Maine. This position plays a vital role in ensuring patients receive exceptional service while supporting providers and staff through efficient scheduling, communication, and administrative support.The ideal candidate will have prior healthcare office experience, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment while maintaining patient confidentiality.Key ResponsibilitiesSchedule and reschedule patient appointments accurately and efficientlyVerify and update patient information during each visitAnswer incoming phone calls professionally and direct callers appropriatelyTake detailed telephone messages and enter them accurately into the EMR systemCoordinate and complete "Clip Program" requirements by gathering and communicating required patient information to dialysis units prior to treatment start datesAssist with clerical duties, filing, scanning, indexing, and document managementMonitor fax communications and process incoming documents appropriatelyHandle medical records requests from outside providers and medical officesProvide outstanding customer service to patients, physicians, management, and coworkersMaintain strict patient confidentiality and HIPAA complianceAssist with special projects and other administrative tasks as assignedQualificationsEducationHigh School Diploma or GED requiredExperienceMinimum of one year of experience in a healthcare or medical office setting preferredPreferred SkillsTyping speed of 50 WPMExperience with EMR/EHR systemsStrong telephone and customer service skillsKnowledge of office equipment, computers, and standard office proceduresExcellent organizational and multitasking abilitiesAccurate filing, recordkeeping, and document management skillsIdeal CandidateCommunicates clearly and professionally with patients, families, providers, and staffDemonstrates exceptional attention to detailCan prioritize tasks and work independentlyMaintains a positive, team-oriented attitudeHandles confidential information with discretion and professionalism