Clinical Supervisor - CVICU

Shift: Mon-Fri, Sat, Sun (Days Vary), Nights, 7am-7pm Category: Nursing Posting #: 1022070 Employee Type: Full-Time Position Summary The Nursing Services Supervisor coordinates shift operational flow in conjunction with organizational and departmental strategic goals, objectives, and standards and is the hospital’s clinical representative/resource for patients, families, and the healthcare team, at both the unit and organization levels. This position provides clinical leadership of patient care services and directs supervision of nursing and support staff to ensure consistent provision of developmentally appropriate quality patient care in accordance with all applicable federal, regulatory, professional standards and requirements. Provides clinical leadership with accountability in promoting quality patient care and an engaging work environment, during assigned shift. Position Duties Coordinate and lead daily clinical operational activities of the unit and organization to ensure quality family‑centered care is delivered in an efficient work environment. Manage patient throughput – balance unit patient care activities while overseeing the delivery of patient care, coordinating admissions, discharges, transfers, and rounding daily on patients and families. Oversee staffing processes – coordinate assignments using established staffing levels that match individualized patient needs with staff competencies and skill mix through ongoing assessment of patient and unit needs. Monitor unit environment – ensure that staff has the supplies, equipment, information, and resources needed to provide quality patient care in a safe work environment. Staff, schedule, and appropriately use nursing and support staff. Document – update scheduling, occurrence reports, patient/family concerns, and quality indicators in real time, maximizing resolution prior to the end of the shift. Provide a report to the oncoming Nursing Services Supervisor or designee including the status of patient throughput, staffing processes, unit environment, schedules, occurrence reports, patient/family concerns, and quality indicators. Collaborate with manager to lead, create, and maintain an environment that advocates for staff and promotes individual and team engagement through clinical and administrative expertise and professional leadership. Demonstrate and promote clinical leadership – serve as a clinical and systems expert with nursing and interdisciplinary team members in the assessment, development, implementation, and evaluation of the age‑specific individualized patient/family‑centered plan of care and documented actions. Accountable for promoting a culture of learning that results in staff/team development and retention. Achieve department and organization outcomes – align and manage to organization metrics. Identify, facilitate, and lead department and organization performance improvement projects that enhance patient care delivery systems as well as staff, patient, family, and customer satisfaction. Ensure timely completion and investigation of occurrence reports. Proactively identify patient safety risks and participate in risk avoidance strategies. Takes active interest and accountability for key operational functions, including but not limited to patient safety issues, timely resolution of complaints, quality improvement initiatives, survey preparation, and patient/family satisfaction follow‑up. Make decisions that demonstrate sound stewardship of financial resources – collaborate with the team to meet department/organization financial goals. Serve as a daily operational resource to staff in the management of supplies and equipment. Adhere to department and organization policies, procedures, compliance, and regulatory agency requirements. Collaborate with the leadership team to develop, review, revise, and implement evidence‑based policies and procedures on an ongoing basis to assure department consistency and compliance with hospital standards/safety and accrediting bodies including the Joint Commission, OSHA, HIPAA, Infection Control, Environment of Care, and National Patient Safety Goals. Mentor staff to ensure the fundamental values of the American Nurses Association Code of Ethics are operationalized in daily practice and teaching activities. Establish professional relationships with compassion and respect for human dignity and uniqueness of individuals, demonstrating a primary commitment to the patient in advocating for patient privacy, health, safety and rights. Identify boundaries of the profession, accept responsibility and accountability for own activities, delegate tasks appropriately, maintain competence with continued professional growth, and influence the patient care environment with nursing values. Collaborate with all disciplines and the community in promoting nursing excellence, seek opportunities beyond patient care to advance the profession by involvement in professional standards, practices, and education. Integrate nursing values into daily practice and articulate those values in related activities. Support a work environment that focuses on staff, customer, and patient/family through safe and effective communication. Develop leadership skills among staff including critical thinking, problem solving, engagement, and career advancement. May participate in the hiring process – interview and unit/organization integration. Monitor staff performance and provide direction, coaching, recognition, counseling, and disciplinary action as appropriate using just culture concepts/processes. Collaborate with other departments and healthcare professional team members to maintain effective communication channels by gathering and exchanging information, obtaining solutions, and coordinating services. Demonstrate the ability to lead decisions that reflect organizational standards and values – utilize the Shared Governance process. Utilize the chain of command to communicate in real time patient care, staff, family, and visitor concerns and outcomes. Perform miscellaneous job‑related duties as requested. Position Qualifications Education Associate’s Degree in Nursing or Bachelor’s Degree in Nursing. Required. Bachelor’s Degree or higher in Healthcare related field. Preferred. Experience Two (2) years of nursing experience OR demonstrated competence in a bedside nursing role. Required. One (1) year of supervisory or lead experience. Preferred. Experience with pediatric patient populations. Preferred. Additional Requirements Current Arizona RN license or RN Compact license with multistate privileges, and in compliance with the Arizona State Board of Nursing licensure requirements. Required. Current BLS certification for Healthcare Providers from the American Heart Association prior to start date. Required. Current PEARS, PALS, or NRP certification from the American Heart Association OR must be obtained within 9 months of hire. Required. Current and valid nursing certification in clinical nursing expertise OR must be able to obtain within one year of eligibility. Required. Physical Requirements & Occupational Exposure/Risk Potential Physical Requirement – Feeling (sensing textures and temperatures) – Constantly Physical Requirement – Fine Motor Skills (pinching, gripping, etc) – Constantly Physical Requirement – Hearing – Constantly Physical Requirement – Pushing/pulling – Constantly Physical Requirement – Reaching – Constantly Physical Requirement – Sitting – Occasionally Physical Requirement – Standing – Frequently Physical Requirement – Stooping/crouching/kneeling/crawling – Frequently Physical Requirement – Talking – Constantly Physical Requirement – Walking – Constantly Physical Requirement – Near Vision – Constantly Physical Requirement – Far Vision – Constantly Physical Requirement – Color Discrimination – Frequently Physical Requirement – Use of keyboard, mouse and/or computer equipment – Constantly Physical Requirement – Lift up to 35 pounds without assistance – Frequently Physical Requirement – Lift more than 35 pounds without assistance – Occasionally Occupational Exposure/Risk Potential – Inside office environment – Applicable Occupational Exposure/Risk Potential – Airborne communicable diseases – Applicable Occupational Exposure/Risk Potential – Bloodborne pathogens or bodily fluid – Applicable Occupational Exposure/Risk Potential – Fumes or airborne particles – Applicable Occupational Exposure/Risk Potential – Radiation exposure – Applicable Occupational Exposure/Risk Potential – Toxic or caustic chemicals – Applicable #J-18808-Ljbffr Phoenix Children's Hospital, Inc.