Legal Operations Specialist

Job Description

Under the general supervision of the Manager & Counsel, the Law Clerk- Operations Specialist is responsible for the end-to-end processing of garnishments, levies, and other similar third-party legal orders for select American Express entities and providing other administrative support as required.

Responsibilities

• Intake, processing and responding to garnishments, levies, asset freezes, restraining notices, information subpoenas, and similar legal orders as required.
• Ensuring that responses and actions related to garnishments, levies, and similar third-party legal orders comply with relevant federal and state laws.
• Demonstrating a strong understanding of applicable federal and state laws, and policies and procedures related to the processing of legal orders.
• Navigating multiple systems and platforms and adapting to new technologies.
• Providing administrative support to the legal order processing team as required.
• Following escalation procedures related to legal orders and alerting the supervisor when required.
• Performing all other work-related duties as required.
• Supporting projects as needed.

Qualifications

Minimum Qualifications:

• Associate's degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
• Proficient in the use of MS Office Suite and Adobe Acrobat.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Strong research and analytical skills.
• Ability to quickly train on, navigate, extract information, and perform actions on a variety of databases and information platforms.
• Comfortable with learning new processes and using technology tools.

Preferred Qualifications:

• Bachelor's degree or prior experience as a legal assistant in a law firm or in-house legal department role preferred.
• Prior experience with processing levies, garnishments, and other legal orders.
• Sense of urgency and ability to discern critical matters.
• Manage workload to ensure that court or agency-imposed deadlines are met, and responses are complete and accurate.
• Ability to use good judgment in decision making.
• Able to work under pressure while requiring minimal supervision.
• Excellent written and oral communication skills.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.