Customer Service Representative
RelaDyne
Customer Service Representative
RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor; we're a team dedicated to innovation, service excellence, and lasting customer relationships.
We're looking for a Customer Service Representative to join our team and provide outstanding support to our customers and internal teams. In this role you'll be a key point of contact for order processing, customer inquiries, and service coordination while helping ensure a smooth and positive customer experience.
What You'll Do
- Respond to customer service inquiries by phone and email in a timely and professional manner
- Process and track customer orders accurately
- Assist with invoicing, billing questions, and order status updates
- Coordinate with sales, operations, and logistics teams to ensure timely delivery
- Resolve customer concerns and escalate issues when needed
- Maintain accurate customer records in company systems
- Support general administrative tasks as needed
What We're Looking For
- High school diploma or equivalent (college preferred)
- Customer service or administrative experience
- Strong communication and problem-solving skills
- Ability to multitask and stay organized in a fast-paced environment
- Experience with Microsoft Office; CRM experience is a plus
Why Join Us
- Competitive pay
- Comprehensive benefits package: medical, dental, and life insurance
- 401(k) with company match
- Generous PTO and sick time
- Opportunities to grow and develop your skills
- Supportive leadership and training
At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth. Apply today and join the team driving the future of reliability.
Vacancy posted 5 days ago
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