RCS Manager - Pediatric Billing

Overview

RCS Manager - Pediatric Billing

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Revenue Cycle & Scheduling team in the role of RCS Manager - Pediatric Billing.

We are seeking an experienced, people-first, and operationally sharp revenue cycle leader to manage IU Health's Pediatric Billing operations. This is a broad, full-cycle revenue management role covering start-to-finish billing, payer follow-up, self-pay discovery, authorizations, and Medicaid follow-up. Leading a team of 18, this person will bring both deep billing expertise and proven leadership experience to a strong, cohesive team that works well together. The ideal candidate is not new to leadership, not new to billing, and ready to hit the ground running in a fully remote environment.

Key Relationships

Reports to : RCS - Director

Direct reports: Yes - 18

Shift: Full time, Monday - Friday, remote

Location : Indianapolis, IN

The Scope:

This role leads Revenue Cycle operations for the Pediatric Billing team, including:

• Managing a team of 18 across self-pay discovery, authorizations, and Medicaid follow-up
• Ensuring each team member meets production and quality expectations
• Overseeing billing operations start-to-finish, including payer follow-up and authorizations
• Participating in all Pediatric Billing leadership and individual team meetings
• Collaborating with leaders and teams across the broader RCS organization
• Driving process improvement initiatives to achieve consistent, benchmark-level outcomes
• Managing resources and performance within budget parameters
• Supporting the onboarding and integration of new team members through system and leadership training

Candidate Qualifications

Candidates for this position will be evaluated according to the following criteria and competencies.

• Requires strong knowledge of business and reimbursement management with an undergraduate degree preferred.

• At least three years of experience with hospital or physician billing strongly preferred.

• Requires demonstrable knowledge of healthcare billing terminology concepts and processes.

• Requires the ability to plan and manage the utilization of resources.

• Requires a high level of interpersonal, problem-solving and analytical skills.

• Requires effective written and verbal communication skills in both individual and group settings.

• Requires the ability to organize and manage work to achieve performance expectations.

• Requires the ability to promote teamwork and develop team members.

• Requires ability to manage within the confines of a budget.

• Requires a passionate commitment to continuous performance improvement.

The "DNA" for Success

Billing Expert: You have five or more years of professional billing experience and can speak fluently to payer follow-up, authorizations, self-pay, and Medicaid.

Proven Leader: You've managed people before and you're good at it. You know how to hold a team accountable, develop talent, and build trust.

Process Improvement Minded: You see inefficiency and you fix it. You bring a continuous improvement mindset to everything you lead.

Analytically Strong: You're comfortable digging into performance data, identifying trends, and making decisions backed by numbers.

People-First: You lead with empathy and clarity. Your team knows what's expected of them and feels supported in getting there.

Self-Sufficient & Remote-Ready: You thrive in a fully remote environment and manage your time well.

Collaborative: You show up to leadership meetings as a partner, and you build relationships across teams and functions.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana's largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation's healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system's programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.