Director of Talent & Culture

Title: Director of Volunteer Talent & Culture

Department: Admin & People

Reports To: EVP of Admin & People

Location: Remote United States and/or Local to Chicagoland

Classification: Volunteer (1 Year Contract)

Status: Part Time

Background Check: No

Direct Reports: Yes

Incumbents: Volunteer Recruiters, Onboarding Specialists, Volunteer Engagement Coordinators

About Restoring Our Youth Organization Inc. (R.O.Y.O.)

At Restoring Our Youth Organization Inc. (R.O.Y.O), we believe that every young person, no matter their circumstances, has the potential to thrive when given the right opportunities, guidance, and support. Our goal is to empower vulnerable youth to overcome challenges and begin their journey toward restoration and success. At Restoring Our Youth Organization, we believe in equal opportunity and inclusive growth. Our volunteers are expected to dedicate 8 to 10 hours a week. Every role here matters and every team member helps us move closer to a world where every young person feels seen, supported, and capable of success.

About the Role

We are seeking an energetic, people-focused, and highly organized Director of Volunteer Talent & Culture to join our team. The primary focus of this role is to ensure R.O.Y.O. meets its strategic goals for recruiting, onboarding, and retaining top-tier volunteer talent. You will lead strategies that cultivate a positive, inclusive, and highly engaged organizational culture. As the primary champion for volunteer success, you will oversee end-to-end talent acquisition, retention initiatives, and community-building efforts to empower team members across the organization.

What You’ll do

Volunteer Talent Acquisition & Recruitment

• Develop and implement data-driven strategies to recruit qualified, passionate volunteers across all departments.
• Oversee and streamline the volunteer sourcing, interviewing, selection, and onboarding processes.
• Manage and mentor the Volunteer Recruitment and Onboarding team to ensure key staffing milestones are met.

Retention & Talent Management

• Design and execute volunteer retention programs to minimize turnover, boost engagement, and maintain active participation.
• Monitor volunteer satisfaction, conduct check-ins/exit surveys, and implement retention initiatives based on feedback.
• Support performance feedback, volunteer appreciation, and leadership pipeline development across departments.

Culture & Engagement

• Serve as the primary steward of R.O.Y.O.’s mission, motto, and core values, ensuring they are integrated into daily volunteer experiences.
• Foster an inclusive, supportive, and collaborative organizational environment for remote and local team members.
• Organize virtual and/or local team-building activities, appreciation events, and recognition programs.

Operations & Alignment

• Align volunteer talent strategies with overarching organizational and program goals.
• Maintain and track volunteer talent records, metrics, and recruitment reports.
• Provide guidance to departmental leadership on volunteer management best practices, conflict resolution, and workforce planning.

What You Bring

• Must be in agreement with and committed to upholding R.O.Y Organization’s Motto Statement, and Statement of Values, as well as its stated Mission and Vision;
• Must be located in the United States of America, preferably in the Chicagoland area;
• Must have strong, effective written and spoken communication skills along with excellent research and organizational skills;
• Bachelor’s degree in HR, Organizational Leadership, Communications, Business Administration, or 2–5 years of relevant experience.
• Exceptional written and verbal communication, public speaking, and interpersonal skills.
• Demonstrated ability to build relationships, motivate teams, and cultivate a positive organizational culture.
• Strong organizational skills with experience managing changing priorities in a fast-paced environment.
• Proficient in Google Suite, Microsoft Office, and comfortable learning new volunteer/talent management software.
• Strong conflict management, diplomacy, and crisis resolution skills.
• Must have evidence of and a commitment to practice a high level of confidentiality;
• Self-motivated, collaborative, adaptable, and eager to grow professionally in the non-profit sector.

What We Offer as a Nonprofit Organization

At ROYO, we believe in giving as much as we receive. When you join our team, you become part of a community that values your time, energy, and heart. As a volunteer or team member, you’ll enjoy:

• Flexibility to work when it fits your life with clear communication around expectations.
• The chance to create real impact for youth, teens, and young adults across our programs.
• Remote work opportunities.
• Training and mentorship from experienced leaders to help you grow personally and professionally.
• Volunteer hours and résumé-building experience that demonstrate your commitment to service.
• Reimbursement for approved travel or meals (for eligible roles).

Values We Live By

• Respect: We treat others and our communities with dignity and accountability.
• Open to Correction: We value honesty and feedback as essential to growth and ethical responsibility.
• Operational Excellence: We strive to deliver exceptional tools, skills, and training for all ROYO members, staff, and leaders.
• Teamwork: We collaborate with unity to achieve shared goals and empower others to join our mission.
• Striving for Success: We encourage pride, growth, and achievement for all members and leaders.

Restoring.Our.Youth.Organization Inc. is an equal opportunity employer. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.