SHIFT MANAGER

Shift Manager

Pizza Ranch® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch® is a fast-casual restaurant that specializes in signature pizzas & The Country's Best Chicken®, fresh salads, desserts, and convenient delivery and take-out options. In 2006, we leveled up the experience by introducing FunZone Arcades—in-restaurant entertainment featuring the latest games and prize redemption. Since then, we've been on a rapid expansion path with more than 220 locations across 15 states, and many of them now feature FunZone Arcades.

Our Vision is "To glorify God by positively impacting the world" and our Mission is "To give every guest a legendary experience". At Pizza Ranch®, we believe that we have a unique opportunity to establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through focused hospitality with legendary food and family fun; and where we take a positive leadership position in the communities we serve. We are proud of our Vision and Mission, and it is woven into all aspects of our organization.

Pizza Ranch® is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.

Joining this specific Pizza Ranch team makes you part of the Iron Sharpens Iron ownership team. We are around 30 stores strong and growing and we pride ourselves in developing people and promoting from within.

We retain, recruit, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team:

• Leader of People
• Grit
• Growth Mindset
• Joy-filled
• Humbly Confident

Full-Time benefits Include:

• Health Insurance
• Vision and Dental Insurance
• 401(k)
• Life Insurance
• Employee Assistance Program
• Accident and Critical Illness plans
• Pay on demand option
• Meal discounts
• Flexible Scheduling
• Fun and safe work environment

Responsibilities:

At Pizza Ranch, we believe that all Team Members are vital to the successful operation of our restaurants. As a Shift Manager, you will be counted on to be a positive leader and to encourage your teammates during each shift. You will be trained to be an expert in front and/or back of the house operations, procedures, and processes and will assist in driving and maintaining high standards. You will also be looked to as a leader in the training and development of staff and in building a culture of excellence. Most importantly, you will have the opportunity to provide genuine care for all our staff and guests and to create a legendary impact on those you encounter during your shift.

Key Accountabilities:

• Assist in the training of new team members as well as the continuous training of existing staff
• Assist with answering questions about standards and operations from team members
• Assist to ensure high-quality food standards are met
• Assist to ensure full, fresh, and clean buffets are maintained
• Provide Legendary guest service and lead staff to do the same
• Assist in maintaining inventory of all needed supplies (Dough Pull Sheet, Prep Planner, and Salad Bar Stock)
• Follow and verify that checklists are utilized for each shift
• Assist the management team to cut waste, decrease costs and improve profits.

Qualifications, Skills, and/or Competencies:

• High school diploma or GED
• Proven ability to work in a fast-paced setting
• Strong multi-tasking skills
• Ability to be mobile and/or on your feet for extended periods of time during the entire shift
• Exceptional organizational, communication, and guest service skills
• Strong people skills
• Completed the Certified Trainer program on Pizza Ranch University