Digital Project Coordinator- SRE | Foundations

SRE | Foundations | Digital Project Coordinator

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

lululemon Digital Site Reliability Engineering is dedicated to empowering teams to deliver solutions in a reliable, repeatable, secure, observable, performant fashion, and provide the most enjoyable, inclusive, and supportive work environment possible. The SRE teams provide tools, know-how and assistance to digital engineering teams to help them manage their observability, infrastructure and deployments in a safe, repeatable manner. You will work as part of a distributed, global team supported by other SRE and Enterprise Engineering teams, and our technology partners to help us collaboratively develop and deliver industry leading technology solutions that drive lululemons business goals.

A day in the life of a Project Coordinator

As a Digital Project Coordinator within the Site Reliability Engineering (SRE) team, you will serve as a liaison between SRE and Digital Support, ensuring smooth coordination and collaboration between both teams. Your primary focus will be to facilitate conversations, manage vendors, and support the Program Manager, Scrum Master, and Lead Engineer in their day-to-day activities. In addition to these responsibilities, you will also be involved in various aspects of project management, ensuring that projects are executed efficiently and successfully.

You will participate in your teams continuous planning process, recommending projects and tasks that improve developer experience, efficiency and reliability. You will become an expert in the enterprise toolset that your team uses and supports and help other engineers become experts themselves. You will measure the signals that identify the effectiveness of your teams efforts and report on them. You will work with other teams to get agreement on standards and practices for the areas you support. You will participate in and help lead your teams scrum process and workflow, helping the scrum master refine the backlog, write stories, unblock the team and ensure that obligations are met.

Project Coordination

Work closely with the SRE team, Digital Support, and other stakeholders to coordinate project activities, ensuring all parties are aligned with goals, timelines, and deliverables.

Team Facilitation

Act as a bridge between the SRE team and Digital Support, organizing regular meetings, and facilitating effective communication to foster collaboration.

Vendor Management

Collaborate with vendors and third-party service providers, coordinating contract negotiations, and ensuring compliance with SLAs to meet project requirements.

Project Planning

Assist in project planning activities, including creating project timelines, defining milestones, and allocating resources effectively.

Risk Management

Identify potential risks and issues that may impact project success, and work with the teams to develop mitigation plans to address them.

Documentation Management

Maintain project documentation, including meeting minutes, progress reports, and project status updates, to ensure clarity and transparency.

Supporting Project Team

Provide administrative and logistical support to the Program Manager, Scrum Master, Lead Engineer, and Tech Manager, assisting them in organizing tasks and tracking progress.

Project Reporting

Prepare regular project status reports for stakeholders, highlighting key metrics, achievements, milestones, and potential roadblocks.

Continuous Improvement

Actively participate in post-project reviews to identify areas for improvement and implement lessons learned in future projects.

Qualifications

Completed Bachelors degree or diploma (or equivalent experience) in Business, Marketing, Information Technology, or related field.