Analyst, Tenant Administration

Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you’ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You’ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application!

We are currently looking for our: Analyst, Tenant Administration (LAB) What we offer The Analyst, Tenant Administration is responsible for the Lease Abstract & Billing for assigned assets within the URW portfolio. The Analyst is responsible for abstracting legal covenants post lease signature along with monthly billing processes. The Analyst will be the expert in assisting the Tenant Administration team members in billing and lease interpretation. The Analyst will add value for our owners and shareholders along with communicating internally across all levels of the company and the executive team. Scope Interprets and abstracts commercial leases, amendments and other legal documents including terms, covenants and billing, in JD Edwards EnterpriseOne accounting software. Performs monthly billing processes including holdovers, fixed and CPI escalations, sales overage. Ensuring the accuracy and integrity of lease abstractions and various billing adjustments performed by counterparts through quality control. This role involves meticulous review and verification processes to maintain high standards of quality and compliance. Your attention to detail and analytical skills will be crucial in identifying discrepancies and ensuring that all documentation aligns with company policies and regulatory requirements. Clearly communicates complex scenarios and calculations across all levels of external and internal partners including tenants, asset management, center management, leasing and executive level team members as required. Adjusts billing based on fully executed contracts, including percentage rent calculations and recovery escalations (CAM, Tax, Utilities). Initiates, processes, and resolves problems surrounding billing discrepancies. Conducts invoicing in monthly and annual billing processes. Understands Asset business operations to best support Shopping Center & Asset Managers. Solves complex problems through data analysis. Delivers projects within the Tenant Administration team to support process improvements and efficiencies. Other duties as assigned. Experience: 3+ years in a progressive, fast paced externally facing customer service or operations role with diverse customers including commercial real estate. Required experience navigating and interpreting commercial leases and explaining complex calculations to tenants. Required ability to address all levels of internal stakeholders and present with professional maturity. Computer skills required including working knowledge of Microsoft Office. Financial acumen, with a strong focus on customer service. Preferred experience includes thorough understanding of accounting controls, GAAP, with deep & progressive experience in invoicing, collections as well as Real Estate and Property Management experience. Experience and use of an ERP software (i.e. JD Edwards/Yardi/MRI) as well as an awareness of best-practice solutions & interfaces for their respective field(s). What we are looking for Detailed & results oriented and strives for continuous improvement. Ability to prioritize and simultaneously work on several concurrent priorities. Experience in working within a collaborative team environment and servicing customers. Analytical, problem solving and general quantitative skills. Proven interest in customer interactions, written & verbal, and satisfaction with an ability to establish and maintain strong relationships with internal/ external customers. Education Bachelors’ Degree or equivalent combination of education & experience. Preferred: BA/ BS degree in Accounting, Finance or related field; Paralegal, MBA or CPA. Property Management or Real estate experience is desirable. Annual Salary Range $66,000 - $82,000 + Discretionary Annual Bonus What is important to us Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics. Join us to Reinvent Being Together.