Pricing Specialist

Pricing Specialist

Polsinelli does not accept unsolicited resumes from search firms or agencies. Please, no phone calls or emails. At Polsinelli, What a Law Firm Should Be, is not just our tagline, it is what we live every day. We strive to create an environment where our team members are encouraged to bring their creativity and professional passions into the workplace so that they can thrive. Are you a people person who has a keen eye for detail, thrives in a professional environment and wants to be part of a dynamic team? We have the perfect role for an engaging professional like you! Polsinelli is searching for a Pricing Specialist to join our team. This role can be hired as hybrid, in either Chicago, St. Louis, Boston, or New York.

Core Responsibilities

• Serve as the first point of contact for all pricing-related requests, including discounts, rate exceptions, and general inquiries; triage and route items to appropriate team members
• Manage intake, tracking, and prioritization of pricing requests, ensuring all items are logged, monitored, and brought to completion
• Act as the liaison between Pricing and Billing/eBilling teams, coordinating communication, resolving issues, and ensuring alignment on rate implementation and client terms
• Coordinate approvals and maintain documentation of pricing decisions to ensure consistency, auditability, and clear recordkeeping
• Maintain and update pricing trackers, templates, and process documentation, keeping materials accurate and accessible to the broader team
• Support recurring reporting and data requests, including compiling standard reports, pulling data, and assisting with basic analysis
• Monitor open items and proactively follow up with attorneys, billing, and internal stakeholders to ensure timely resolution
• Identify process gaps, bottlenecks, and recurring issues, and help design and implement improvements to increase efficiency and consistency
• Assist in designing and maintaining workflows across Pricing, Billing, eBilling, and other stakeholders to ensure clear handoffs and reduce ambiguity
• Support the development and rollout of tools, templates, and procedures, including intake forms, communication templates, and reporting structures
• Provide administrative and coordination support for pricing initiatives, including meeting coordination, agenda prep, and follow-ups
• Help maintain consistent communication standards, including intake requirements, turnaround expectations, and escalation protocols
• Serve as a general resource to attorneys and internal teams, responding to routine questions and escalating more complex issues as needed

Qualifications

• Finance/Business-focused Bachelor's degree preferred
• Law firm experience strongly preferred
• 2 - 5+ years of professional experience in finance, pricing, or legal support
• Excellent organizational skills and a keen attention to detail and quality
• Highly motivated with ability to drive results and work independently
• Strong analytical skills with good verbal and written communication/presentation skills
• Ability to work in a team environment with changing priorities and time pressures
• Highly proficient with advanced MS Excel functions

The budgeted salary range for this position is $75,000 - $95,000. As part of full-time employment associated with this position, Polsinelli PC offers the following benefits: Paid time off, sick time off, a referral program, medical insurance and benefits, dental insurance, vision insurance, life insurance, AD&D insurance, ID Theft insurance, long-term disability benefits, short-term disability benefits, Parking/Transit reimbursement (varies depending on location), 401(k) benefits, and employee assistance benefits. Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.