Patient Account Associate II Representative

Patient Account Rep II

Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.

Scope: As a Patient Account Rep II you need to know how to:

• Review insurance aging reports
• Resubmit and work corrected claims and appeals
• Review and manage aging claims and accounts receivable, as well as comprehensive follow up to maximize reimbursement

Minimum Qualifications:

• High School diploma or equivalent, required
• Minimum of one (1) year of full cycle medical billing experience, required
• Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required
• Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, required
• Basic understanding of accounting procedures such as debits/credits, required
• Experience with insurance claim appeals, required
• Excellent computer skills (including Microsoft Office applications), required
• Familiarity with electronic remittances, required

Interact with others by effectively communicating, both orally and in writing.

Operate computers and other office equipment requiring the ability to move fingers and hands.

See and read computer monitors and documents.

Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

May require lifting and transporting objects and office supplies, bending, kneeling and reaching.

Location: Peaks Regional Office

Work City: Broomfield

Work State: Colorado

Scheduled Weekly Hours: 40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.41 - $28.14

We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.