System Administrator 3

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: System Administrator 3

Location(s): Richmond, VA

Short Description:
Systems Administrator supporting hybrid IT infrastructure. Administers Windows Server environments, Active Directory, Microsoft 365, patch management, backups, and operational support across on-premises and cloud platforms. Supports system security, monitoring, incident response, and infrastructure reliability in a regulated enterprise environment.

Complete Description:

• Local candidates strongly preferred.
• Vendors can submit 1 candidate per opening for a total of 2 submittals on this requirement.

Position Overview:
Seeking 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role is responsible for administering servers, identity systems, enterprise services, and operational infrastructure processes across on-premises and cloud platforms. The position works closely with infrastructure, security, networking, and application teams to maintain system reliability, compliance, and operational continuity.

Key Responsibilities:

Infrastructure Administration

• Administer Windows Server environments across on-premises and cloud infrastructure.
• Manage Active Directory, Group Policy, DNS, and DHCP services.
• Support Microsoft 365 services including Exchange Online and Entra ID/Azure AD.
• Maintain system availability, performance, and configuration standards.

Patch Management & Vulnerability Remediation

• Execute structured patching for servers and enterprise systems.
• Coordinate maintenance schedules and system impact activities.
• Support vulnerability remediation initiatives aligned with security priorities.
• Validate patches prior to deployment and track compliance status.

Security & Compliance Support

• Implement infrastructure security controls and standards.
• Support identity and access management including MFA.
• Assist with system hardening, logging, and monitoring integrations.
• Support audit preparation and compliance activities.

Monitoring & Incident Response

• Monitor infrastructure systems and respond to operational alerts.
• Provide Tier 2/Tier 3 infrastructure support.
• Participate in incident response and escalation processes.
• Contribute to root cause analysis and service improvement initiatives.

Backup & Disaster Recovery

• Administer backup and recovery solutions.
• Perform backup validation and restore testing.
• Support recovery objectives including RTO/RPO requirements.

Change Management & Operations

• Follow established change management procedures.
• Execute infrastructure changes in a controlled environment.
• Participate in CAB and operational governance processes.

Cross-Team Collaboration

• Coordinate with Network Engineering on infrastructure dependencies.
• Work with End User Services on user-impacting changes.
• Support application and data teams with system integrations.
• Communicate operational risks, issues, and system status updates.

Required Qualifications:

• Experience administering Windows Server environments.
• Strong Active Directory and Group Policy administration skills.
• Experience supporting Microsoft 365, Exchange Online, and Entra ID/Azure AD.
• Experience with patch management and system maintenance.
• Familiarity with backup and recovery solutions.
• Basic networking knowledge and troubleshooting skills.

Preferred Qualifications:

• Experience supporting government or regulated environments.
• Experience with hybrid infrastructure environments including Azure.
• Familiarity with NIST or similar security frameworks.
• Experience with VMware or Hyper-V virtualization platforms.
• Exposure to monitoring, SIEM, or endpoint management tools.

Knowledge, Skills, and Abilities:

• Strong troubleshooting and analytical skills.
• Ability to manage multiple operational priorities.
• Effective communication and collaboration across technical teams.
• Ability to follow structured operational and governance processes.
• Focus on reliability, security, and continuous improvement.

Working Conditions:

• Office-based environment.
• Occasional after-hours support for maintenance or incident response.
• Limited travel between office locations may be required.

Skills:

Skill Required / Desired Amount of Experience Expertise Rating Move Windows Server administration Required 5 Years Active Directory administration Required 5 Years Group Policy management Required 3 Years DNS and DHCP administration Required 3 Years Microsoft 365 administration Required 3 Years Entra ID (Azure AD) administration Required 2 Years Server patch management Required 3 Years System monitoring and alert response Required 3 Years Backup and recovery administration Required 3 Years Virtualization (VMware and/or Hyper-V) Required 3 Years File and print services Required 2 Years PowerShell scripting Required 2 Years Operating system troubleshooting Required 5 Years Change management participation Required 2 Years Incident response support Required 2 Years Root cause analysis participation Required 2 Years Documentation maintenance Required 2 Years Maintenance window execution Required 2 Years Ticket/work management systems Required 3 Years MFA administration/support Required 2 Years System hardening practices Required 2 Years Vulnerability remediation execution Required 2 Years Access control management Required 2 Years Security policy adherence Required 2 Years NIST/security framework exposure Required 2 Years Communication and collaboration Required 3 Years Operational prioritization Required 3 Years Structured/process-oriented work Required 3 Years Working in team-based IT operations Required 3 Years Azure infrastructure administration Desired 2 Years Hybrid cloud environments Desired 2 Years Intune/endpoint management Desired 1 Years Identity federation/SSO Desired 1 Years Conditional Access policies Desired 1 Years SIEM/EDR exposure Desired 1 Years Advanced PowerShell scripting Desired 1 Years Infrastructure automation Desired 1 Years Government IT experience Desired 2 Years Regulated environment experience Desired 2 Years


Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.