Desktop Support Technician

*Desktop Support Technician - Glen Allen, VA*
*Pay: $24-25/hr | Full-Time | Hybrid (10 remote days per month) *
***Employment authorization sponsorship is not available for this role.
*Position Overview*
Seeking a *Desktop Support Technician* for its North American Headquarters in Glen Allen, Virginia. This role supports local
and remote users across internal computing environment, ensuring smooth daily operations for employees at every level-from senior leadership to the most
junior staff member. The IT department is highly tenured, collaborative, and known for being a genuinely great group of people.
*Key Responsibilities*

* *Desktop & Laptop Support* - Resolve routine and complex issues involving hardware, software, operating systems, and peripherals.
* *Equipment Installation* - Install, configure, and deploy computers, applications, and user equipment.
* *MultiChannel Support* - Assist users via phone, email, in-person support, and remote access tools.
* *Peripheral Troubleshooting* - Maintain printers, copiers, and basic network connectivity.
* *Inventory Management* - Maintain accurate hardware records and support lifecycle activities.
* *User Training* - Provide guidance on systems, applications, and standard support procedures.
* *High-Reliability Frontline Support* - As one of two frontdesk support professionals, reliability and consistent attendance are essential.
*Required Skills &*
*Qualifications*

* *Technical Experience****:* 1-3 years supporting computer hardware, software, and operating systems.
* *Microsoft 365 Expertise****:* Strong knowledge of Microsoft 365, Office 365, Windows OS, and common peripherals.
* *End-User Support****:* Experience with software installs, hardware setup, email accounts, and security settings.
* *Communication Skills****:* Clear written and verbal communication across all levels of the organization.
* *Organization & Time Management****:* Ability to manage multiple priorities and meet deadlines.
* *Team Collaboration****:* Demonstrated success working on project teams and crossdepartment initiatives.
* *Customer-Focused Approach****:* Strong analytical skills, sound decision-making, and calm performance under pressure.
* *Flexibility****:* Ability to work after-hours or on-call as needed.


*Job Type & Location*This is a Contract to Hire position based out of Richmond, VA.
*Pay and Benefits*The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision


* Critical Illness, Accident, and Hospital


* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available


* Life Insurance (Voluntary Life & AD&D for the employee and dependents)


* Short and long-term disability


* Health Spending Account (HSA)


* Transportation benefits


* Employee Assistance Program


* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Richmond,VA.
*Application Deadline*This position is anticipated to close on Jul 10, 2026.

About TEKsystems


We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services


We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance:* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector:* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.