INFORMATION TECHNOLOGY MANAGER III / EMERGENCY APPOINTMENTS HOMELESSNESS

INFORMATION TECHNOLOGY MANAGER III / EMERGENCY APPOINTMENTS HOMELESSNESS

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INFORMATION TECHNOLOGY MANAGER III / EMERGENCY APPOINTMENTS HOMELESSNESS

Salary

$152,555.76 - $237,254.88 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

b2574A-EA

Department

MENTAL HEALTH

Opening Date

08/20/2025

• Description

• Benefits

• Questions

Position/Program Information

TYPE OF RECRUITMENT:

OPEN COMPETITIVE - EMERGENCY

FILING DATES:

First Day of Filing: 08/21/2025 at 9:00 a.m. (Pacific Time)

This examination will remain open until the needs of the service are met and is subject to closure without prior notice

EXAM NUMBER:

b2574A-EA

The LA County Board of Supervisors recently declared a local state of emergency for homelessness,and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

The Department of Mental Health is seeking qualified candidates to fill emergency Information Technology Manager III vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Manager III.

Essential Job Functions

Plans, organizes, manages, integrates and evaluates the work of a division/section with subordinate supervisors and/or staff.

Develops and directs the implementation of operational plans to support the County's/department's business goals.

Works with department/business managers to evaluate current and anticipated Information Technology requirements.

Develops and negotiates service level agreements and manages to ensure their attainment.

Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems.

Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications.

Drafts or reviews draft Requests for Proposals or Information (RFPs, RFIs) and evaluates responses and recommends vendor selection.

Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff.

Directs and/or participates in managing development, infrastructure and/or hardware/software migration projects.

Manages, directs and evaluates the work of subordinate supervisors whose staff provide data center operations and support of hardware, software and other technology support functions.

Coordinates problem solving, conflict resolution, escalations, restart and recovery.

Meets and consults with customers and vendors regarding service delivery needs.

Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance. Provides coaching for performance improvement and development.

Assesses skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments.

Promotes efficient, cost effective uses of advanced technologies and manages the migration to next-generation technologies.

Oversees research and special studies and oversees the implementation of recommended organizational, procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations.

Manages department disaster recovery planning and systems security administration.

Manages the development, implementation and administration of technical training program for business users.

Functions as a Chief Technology Officer, as needed.

Functions as an associate Chief Information Officer, as needed.

Requirements

MINIMUM REQUIREMENTS:

Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and three (3) years of progressively responsible* experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large***, multi-service public or private sector organization.

-OR-

One (1) year of experience at the level of Los Angeles County class of Information Technology Manager II**.

-OR-

Five (5) years of progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large*** complex information systems program in a large, multi-service public or private sector organization.

*Progressively responsible is defined as a significant increase in the complexity and scope of responsibility of the aforementioned experience.

**Information Technology Manager II is defined as: u nder direction, plans, organizes and directs the activities of a major information systems division, or a major section in a large department, providing effective technology programs and services to support the achievement of the departmental mission and objectives.

*** A large public or private sector organization is defined as commensurate in size and complexity as that of an organization with a minimum of 5,000 employees.

You MUST meet the above requirement(s) at time of filing in order to be appointed to fill any vacancies related to this recruitment.

NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING . NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS:

Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENTS INFORMATION:

• ACCREDITATION: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE).

Transcript: * In order to receive credit for any college or university course, or any type of college or university degree, such as Bachelor's or higher, you must include a legible copy of the official diploma or official transcripts from the accredited institution which shows the area of specialization with your application at the time of filing or within 15 calendar days of filing.

Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and; therefore, will NOT be accepted and may result in your application being incomplete or rejected.

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

Additional Information

EXAMINATION CONTENT :

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment.

APPLICATION AND FILING INFORMATION

Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice.

INSTRUCTIONS FOR FILING ONLINE

Applications must be filed online only.

Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add View email address on click.appcast.io as well as View email address on click.appcast.io and View email address on click.appcast.io to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail.

Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty.gov ( you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

IMPORTANT NOTICE: Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check.

SOCIAL SECURITY NUMBER LANGUAGE

Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT LIBRARIES

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

FAIR CHANCE EMPLOYER

The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction historyunless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

NO SHARING USER ID AND PASSWORD

All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

DEPARTMENT CONTACT:

HR Examinations Unit: View phone number on click.appcast.io

HR Examinations Unit Email: View email address on click.appcast.io

Analyst Contact Phone:Nicholas Jordan, View phone number on click.appcast.io

Analyst Contact Email:View email address on click.appcast.io

ADA COORDINATOR PHONE: View phone number on click.appcast.io

TELETYPE PHONE : View phone number on click.appcast.io

CALIFORNIA RELAY SERVICES PHONES : View phone number on click.appcast.io

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at

Veteran’s Credit:

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit:

Revised September 2025

For detailed information, please clickhere (

01

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process.

CHECK YOUR ANSWERS CAREFULLY.

Please be as specific as possible and include all information as requested. Comments such as "see resume or application" will not be considered as a response and credit will not be given.

Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

• YES, I UNDERSTAND THE ABOVE INFORMATION AND INSTRUCTIONS.

02

Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add View email address on click.appcast.io to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. I UNDERSTAND THE ABOVE INFORMATION AND INSTRUCTIONS.

• Yes

03

This position works in support of individuals experiencing homelessness.

• Yes, I understand and am willing to perform all necessary work duties.

04

Please select which of the minimum requirements you meet:

• Graduation from an accredited college with a bachelor's degree in Computer Science, Information Systems, or a closely related field, and three (3) years of progressively responsible experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.

• One (1) year of experience at the level of Los Angeles County class of Information Technology Manager II*. *Information Technology Manager II is defined as: under direction, plans, organizes and directs the activities of a major information systems division, or a major section in a large department, providing effective technology programs and services to support the achievement of the departmental mission and objectives.

• Five (5) years of progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.

• I do not meet any these requirements.

05

Please describe your progressively responsible experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.

Please be as specific as possible when answering by including all the information requested; please do not COPY AND PASTE all your Duties as stated in the application under the Work Experience section, from your resume, and/or from the Class Specifications. In doing so, your application will be rejected as INCOMPLETE. It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. The experience you claim in this Supplemental Questionnaire MUST be consistent with the experience listed in your application. Please do not use "see resume and application", this is not an acceptable response and credit will not be given.

EMPLOYER/COUNTY DEPARTMENT UNIT

PAYROLL TITLE

COMPLETE DATES OF CLAIMED EXPERIENCE (BEGINNING/ENDING)

NUMBER OF HOURS WORKED PER WEEK

NAME AND CONTACT NUMBER(S) OF DIRECT SUPERVISOR(S)

DETAILED EXPERIENCE If you do not have any experience, please write "NO EXPERIENCE"

06

Please describe your experience at the level of Los Angeles County class of Information Technology Manager II.

Please be as specific as possible when answering by including all the information requested; please do not COPY AND PASTE all your Duties as stated in the application under the Work Experience section, from your resume, and/or from the Class Specifications. In doing so, your application will be rejected as INCOMPLETE. It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. The experience you claim in this Supplemental Questionnaire MUST be consistent with the experience listed in your application. Please do not use "see resume and application", this is not an acceptable response and credit will not be given.

EMPLOYER/COUNTY DEPARTMENT UNIT

PAYROLL TITLE

COMPLETE DATES OF CLAIMED EXPERIENCE (BEGINNING/ENDING)

NUMBER OF HOURS WORKED PER WEEK

NAME AND CONTACT NUMBER(S) OF DIRECT SUPERVISOR(S)

DETAILED EXPERIENCE If you do not have any experience, please write "NO EXPERIENCE"

07

Please describe your progressively responsible, full-time, paid experience in managing the design, development, implementation, operation and maintenance of a large complex information systems program in a large, multi-service public or private sector organization.

Please be as specific as possible when answering by including all the information requested; please do not COPY AND PASTE all your Duties as stated in the application under the Work Experience section, from your resume, and/or from the Class Specifications. In doing so, your application will be rejected as INCOMPLETE. It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. The experience you claim in this Supplemental Questionnaire MUST be consistent with the experience listed in your application. Please do not use "see resume and application", this is not an acceptable response and credit will not be given.

EMPLOYER/COUNTY DEPARTMENT UNIT

PAYROLL TITLE

COMPLETE DATES OF CLAIMED EXPERIENCE (BEGINNING/ENDING)

NUMBER OF HOURS WORKED PER WEEK

NAME AND CONTACT NUMBER(S) OF DIRECT SUPERVISOR(S)

DETAILED EXPERIENCE If you do not have any experience, please write "NO EXPERIENCE"

08

Are you proficient in American Sign Language (ASL)?

• Yes

• No

09

Do you have a County American Sign Language (ASL) certification? Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within fifteen (15) calendar days from application submission.

• Yes, I have attached a County American Sign Language certification to my online application.

• Yes, I will email County American Sign Language certification to View email address on click.appcast.io within (15) calendar days from application submission.

• No, I do not have a County American Sign Language certification.

10

Do you have American Sign Language (ASL) certification? Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within fifteen (15) calendar days from application submission.

• Yes, I have attached ASL certification to my online application.

• Yes, I will email ASL certification to View email address on click.appcast.io within (15) calendar days from application submission.

• No, I do not have ASL certification.

Required Question

Employer

County of Los Angeles

Address

Los Angeles, California, 90010

Website

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