Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Analyst II (Post-Market Complaints)

Mondo

Job Description

Job Description

Apply now: Analyst II (Post-Market Complaints) , location is Hybrid (San Diego, CA) . The start date is ASAP for this 6-month contract-to-hire position.

Job Title: Analyst II (Post-Market Complaints) Location-Type: Hybrid – San Diego, CA (3 days onsite/week minimum) Start Date Is: ASAP Duration: 6-month Contract-to-Hire Compensation Range: $45-$55/hour W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship .

Job Description

The Analyst II is responsible for investigating product complaints, analyzing product data, performing risk assessments, determining root causes, and documenting findings to support product quality and continuous process improvement within a regulated medical device environment.

Day-to-Day Responsibilities

  • Investigate customer product complaints using available product data.
  • Review and analyze complaint information to confirm or deny reported issues.
  • Perform risk assessments and determine potential root causes.
  • Document investigation findings and prepare clear written conclusions.
  • Manage a high volume of complaint investigations while meeting quality and turnaround metrics.
  • Identify opportunities for process improvements and workflow optimization.
  • Collaborate with cross-functional teams to improve complaint handling processes.
  • Utilize automated tools and standardized procedures to increase investigation efficiency.
  • Ensure compliance with quality system and regulatory requirements.

Minimum Requirements

  • Bachelor's degree in Biomedical Engineering or a related life sciences/engineering field.
  • 3–5 years of experience in complaint handling within medical devices, IVD, MDR, or pharmaceutical manufacturing.
  • Understanding of Quality Systems, Good Manufacturing Practices (GMP), and regulated environments.
  • Strong analytical and critical thinking skills.
  • Excellent written communication skills with the ability to produce detailed investigation reports.
  • Strong verbal communication and interpersonal skills.
  • Excellent organizational and time management abilities.
  • Comfortable performing high-volume, detail-oriented investigative work.
  • Demonstrated drive, accountability, and ownership.
  • Interest in building a career in Quality rather than Research & Development.

Preferred Qualifications

  • Experience supporting complaint investigations for diagnostic or laboratory instruments.
  • Experience with risk assessments and root cause analysis.
  • Knowledge of blood gas analyzers, in vitro diagnostics (IVD), or related medical technologies.
  • Experience identifying process improvement opportunities.
  • Ability to mentor or train peers on quality processes.
Vacancy posted 28 days ago
Similar jobs that could be interesting for youBased on the Analyst II (Post-Market Complaints) in San Diego, CA vacancy
  • $80k - $105k

     ...Hill International is seeking a Data Analyst II in San Diego, California Responsibilities Act as a liaison between administrative...  ...management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill... 
    Suggested
    Temporary work
    Local area
    Worldwide
    Flexible hours

    Hill International

    San Diego, CA
    22 hours ago
  • $70.3k - $77.5k

     ...performance goals and targets. About This Job The Business Analyst II partners with cross-functional teams to improve business...  ...clearly communicate data-driven insights ~ Experience supporting marketing data operations, including email marketing and servicing list... 
    Suggested
    Work at office
    Local area

    axosbank.com

    San Diego, CA
    1 day ago
  •  ...problems.You will design and implement solutions that are Medicare complaint.You will be understanding the strategic direction set by senior...  ...!Who holds consulting experience in US Healthcare Payer market!Who holds 2+ years’ experience in US Payer operations & US Payer... 
    Complaints

    Roljobs Technology Services

    San Diego, CA
    1 day ago
  • $40 - $50 per hour

    DescriptionKforce has a client that is seeking a Business Data Analyst II in San Diego, CA.Summary:We are looking for a hands-on...  ...data-driven solutions. You will work alongside product managers, marketers, and others to grow our business at the client. We are an exciting... 
    Suggested
    For contractors

    KForce

    San Diego, CA
    3 days ago
  • $80k - $105k

     ...Hill International is seeking a Data Analyst II in San Diego, California Responsibilities Act as a liaison between administrative...  ...management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill... 
    Suggested
    Full time
    Temporary work
    Local area
    Worldwide
    Flexible hours

    Hill International

    San Diego, CA
    2 days ago
  • $85k - $93k

    Position Summary The Quality Analyst is responsible for assisting in administration...  ...regulatory standards. This role leads complaint/CAPA investigations, supplier quality improvement...  ...brief overview of what we offer: ~ Market competitive pay ~ Extensive paid time... 
    Complaints
    Temporary work
    For contractors
    Work at office
    Local area

    STERIS

    San Diego, CA
    3 days ago
  • $61k - $81k

     ...owners or the customer. Maintains issues, complaints and corrective action requests for...  ...this range. The range described in this posting is an estimate by the Company, and may...  ...dedicated to driving customer success and market advancements. With deep expertise in... 
    Complaints
    Temporary work
    Work at office
    Local area
    Remote work
    Worldwide
    Shift work

    Celestica

    San Diego, CA
    1 day ago
  • $61.8k - $92.74k

     ...oriented Community Lending Program Analyst to support the growth and...  ...and events across diverse markets nationwide. The ideal candidate...  ...Monitor partner engagement, post-event surveys, and NPS feedback...  ..., including customer service complaints, security responsibilities,... 
    Complaints
    Minimum wage
    Full time
    Work at office
    Local area
    Night shift
    Weekend work

    Guild Mortgage

    San Diego, CA
    1 day ago
  •  ...Specialist candidate will support the Navy’s second largest KMI Tier II account, which services 68 local element commands. KMI manages...  ...include resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues... 
    Complaints
    Local area

    Agil3 Technology Solutions

    San Diego, CA
    4 days ago
  •  ...growth We are seeking an experienced Contracts Management Analyst II to support a PAE Mission Systems contract. The successful...  ...contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable... 
    Permanent employment
    Contract work
    For contractors
    Work at office
    Local area

    Ignite Digital Federal Services

    San Diego, CA
    2 days ago
  • $78.03k - $97.53k

     ...appropriately Collaborate with other business analysts and scrum teams to ensure consistency in...  ...'s good faith belief at the time of posting. Actual compensation may vary based on...  ...as geographic location, work experience, market conditions, education/training, skill level... 
    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area
    Immediate start
    Shift work
    Day shift

    Old Dominion Freight

    San Diego, CA
    2 days ago
  • $3,861 - $4,839 per month

     ...Working Title: Project Manager Assistant (PMA) Classification: ANALYST II Salary Range: $6,031.00 - $7,547.00 A (New to State candidates...  ...may be directed to the EEO contact listed on this job posting. Required Application Package Documents Current version of the... 
    Permanent employment
    Full time
    Temporary work
    Work at office
    Remote work

    Caltrans

    San Diego, CA
    4 days ago
  • $80k - $95k

     ...Quality Assurance Analyst II WARNING about fake job posting scams. There has been a recent wave of scams whereby third parties post fake job openings using a bogus email address that resembles ****@*****.***. Under the guise of asking you to fill out an application... 
    Work at office
    Local area
    Flexible hours

    Biolinq Incorporated

    San Diego, CA
    5 days ago
  • $84.92k - $141.32k

     ...Planner II Group: Aerospace Group N. America Division: Gas...  ...Job Type : Regular Posted : Aug 24, 2026 Job ID : 6808...  ...aerospace and other high-technology markets. We support the world’s aircraft...  ...to significant inquiries or complaints from customers, regulatory agencies... 
    Complaints
    Permanent employment
    Temporary work
    For contractors
    Long distance
    Shift work
    Night shift

    Parker Hannifin Corporation

    San Diego, CA
    5 days ago
  •  ...E-logic is hiring a Program Analyst I to support the Commander, Naval Surface Force, U.S. Pacific Fleet (COMNAVSURFPAC) Inspector General...  ...System (NIGHTS) daily to open, track, update, and close local complaints and cases. Maintain the Excel-based CNSP IG Tickler and... 
    Complaints
    Work at office
    Local area
    Night shift

    eLogic

    San Diego, CA
    3 days ago
  • $65k - $115k

     ...Job Description Job Description Saalex Corporation is seeking multiple  Configuration Manager Analyst II in Tidewater, VA and San Diego, CA.  Saalex Corp., is an Engineering and Information Technology Services company with a focus on Test Range Operations and Management... 
    Contract work
    Temporary work
    Local area
    Flexible hours

    Saalex

    San Diego, CA
    9 days ago
  • $17.2 per hour

     ...Customer Service Representative - Billing II (Bilingual - English/Spanish) As a...  ...where applicable, certifications obtained. Market and organizational factors are also considered...  ...complex billing issues and customer complaints, taking all steps to resolve and ensure full... 
    Complaints
    Hourly pay
    Full time
    Work at office
    Monday to Friday
    Flexible hours
    Shift work

    Quest Diagnostics

    Chula Vista, CA
    4 days ago
  •  ...activities and ensure these activities meet requirements and follow change control processes. Contributes to post market surveillance activities including complaint management. Perform incoming material inspections and release, document control processes and finished... 
    Complaints

    Wondfo USA

    San Diego, CA
    4 days ago
  •  ...Groundskeeper II Under the direction of the Director-Facilities, Maintenance & Operations, maintain District grounds including...  ...actual or perceived characteristics. A copy of CVUSD's uniform complaint policy and CVUSD's non-discrimination policy are available upon... 
    Complaints

    Cajon Valley Union School District

    El Cajon, CA
    1 day ago
  • $46.23k - $54.1k

     ...Advanced Medical Assistant I, II & III | BLS Certified National City, CA $46,229 - $54,099 a year Full Time Position Overview...  ...protocols. Record vital signs, medication details, chief complaints, and other relevant patient information. Observe and report any... 
    Complaints
    Full time

    MLee Healthcare Staffing and Recruiting, Inc

    National City, CA
    2 days ago
  • $9,095 per month

     ...Police Officer II Do you have a strong dedication to public service? If you do, a career with the San Diego Police Department may...  ...unusual or suspicious conditions, traffic accidents, and complaints; make arrests, guard prisoners, and question witnesses and suspects... 
    Complaints
    Shift work
    Rotating shift
    Day shift

    San Diego Staffing

    San Diego, CA
    1 day ago
  •  ...Marketing Analyst Job Duties: Provides actionable overall market and customer insights to address key strategic questions.Responsible for tracking, reporting, and analyzing the performance of marketing activities, ad-hoc analytic requests, and development/automation of... 

    TradeJobsWorkForce

    San Diego, CA
    5 days ago
  • $9,095 per month

     ...exemplify what we look for in a Police Officer II: integrity; leadership skills; excellent...  ...conditions, traffic accidents, and complaints; make arrests, guard prisoners, and question...  ...Investigation Questionnaire. Post Certificate: You must meet ONE of the following... 
    Complaints
    Full time
    Traineeship
    Immediate start
    Shift work
    Rotating shift
    Day shift

    GovernmentJobs.com

    San Diego, CA
    1 day ago
  •  ...results. You Are A Contracts Management Analyst that will support contracts management...  ...acquisition packages, requirements documents, market research, contract correspondence, and...  ...contract management experience. DAWIA Level II certification in Contracting, FAC C... 
    Full time
    Contract work
    Work at office
    Remote work
    Monday to Friday
    Afternoon shift

    Lawelawe Technology Services

    San Diego, CA
    1 day ago
  •  ...Actuarial Analyst II This individual contributor is primarily responsible for providing support for researching and determining the likelihood of financial risk to the organization, reviewing actuarial documentation for accuracy, supporting product line evaluation... 
    Work experience placement

    Kaiser Permanente

    San Diego, CA
    5 days ago
  • $37k - $50k

     ...Diego, LLC, is seeking a data-driven, highly organized Digital Marketing Analyst . This role is a hybrid of data analytics, campaign project...  ...Analytics & Reporting (Excel & PowerPoint Mastery): Own the post-campaign reporting lifecycle. Analyze multi-channel metrics (... 
    Full time
    Internship
    Work at office
    Local area

    Local Media San Diego

    San Diego, CA
    5 days ago
  • Provides marketing analysis for Market Research Manager and Executive Director of Strategic Marketing in support of the development, planning and execution of appropriate research methodology to support MBE’s business objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES... 
    Temporary work

    OLSA Resources, Inc.

    San Diego, CA
    2 days ago
  •  ...Job summary The Temporary Manufacturing Electrical Engineer II provides technical support for investigation, analysis, and resolution...  ....  Essential job functions and duties Investigate product complaints, field returns, and manufacturing-related issues to determine... 
    Complaints
    Temporary work
    For contractors
    Work at office

    INOVIO PHARMACEUTICALS INC

    San Diego, CA
    22 days ago
  •  ...Job Description Job Description We are looking for a Web Marketing Specialist to join MCM’s Digital Marketing team -  one of the...  ...inquiries from legal, compliance, and QA teams regarding consumer complaints on the website Inspect the production environment to... 
    Complaints

    Midland Credit Management

    San Diego, CA
    a month ago
  •  ...partner opportunities.Participate in company market events and collaborate with colleagues...  ...set forth below.We anticipate this job posting will be posted until 09/06/2026....  ...disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation... 
    Complaints
    Full time
    Work experience placement
    Live in
    Work at office
    Local area
    Flexible hours
    Shift work

    Accenture

    San Diego, CA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Analyst II (Post-Market Complaints). Be the first to apply!