SVP, Treasury & Payments Product Manager

Job Description

Job Description

COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.

COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION:  We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future.

JOB SUMMARY:  The SVP, Treasury & Payments Product Manager is responsible for the strategic vision, profitability, development, and lifecycle management of Forbright Bank's commercial deposit, treasury management, and payments product portfolio, with a primary focus on serving the needs of middle market businesses.

This role owns the product strategy from ideation through commercialization, ensuring products align with client needs, competitive market trends, regulatory requirements, and the Bank's strategic objectives. The role is accountable for product financial performance, including revenue growth, profitability, pricing strategy, adoption, and return on investment. 

Working closely with Treasury Sales, Commercial Banking, Operations, Technology, Marketing, Compliance, Risk, Finance, and third-party vendors, this individual develops business cases for new products and enhancements, defines product roadmaps, manages implementation efforts, and ensures successful product launches. The role also serves as the voice of the customer by actively gathering feedback from clients and frontline associates, identifying opportunities for innovation, and continuously improving the client experience. 

Success in this role requires balancing strategic thinking with disciplined execution while driving profitable growth and delivering treasury solutions that differentiate Forbright Bank in the middle market.

DUTIES AND RESPONSIBILITIES:

• Develop and execute the strategic roadmap for commercial deposit, treasury management, and payments products serving middle market businesses

• Own the end-to-end product lifecycle, including business case development, product requirements, commercialization, enhancements, and retirement 

• Own product P&L, pricing strategy, profitability, utilization, adoption, and key performance indicators (KPIs) to drive commercial growth and portfolio performance 

• Translate client, business, and market needs into product, operational, and technology requirements

• Lead vendor evaluation, implementation, and ongoing relationship management

• Lead cross-functional collaboration across Treasury Sales, Commercial Banking, Operations, Technology, Compliance, Risk, Marketing, and Finance to successfully develop, launch, and enhance products 

• Serve as the voice of the customer by partnering with clients, Relationship Managers, Treasury Sales, and frontline associates to identify product opportunities, improve the client experience, and support business development efforts 

• Develop product training and sales enablement materials to support successful product launches 

• Stay informed on industry trends, emerging technologies, and competitive offerings to identify opportunities.

• Perform other duties as assigned 

QUALIFICATIONS:

• Bachelor's Degree required

• Minimum of 10 years of experience in treasury management and/or product management required 

• Experience owning commercial banking, treasury management, or payments products with demonstrated accountability for product performance

• Experience developing product strategies, business cases, and financial models 

• Strong understanding of treasury management solutions for middle market clients, including receivables, payables, liquidity management, fraud prevention, and commercial payments

• Demonstrated experience managing product roadmaps and prioritizing enhancements 

• Strong analytical and financial acumen with experience developing product strategies, business cases, pricing models, and profitability analyses 

• Proven ability to influence executive leadership and lead cross-functional initiatives without direct authority 

• Demonstrated interpersonal skills with the ability to collaborate and build credibility across multiple lines of business 

• Proven success multi-tasking with the ability to manage multiple priorities and projects at once 

• Experience in product management lifecycle including idea generation, developing, implementing, and managing products and services preferred 

• Experience with FIS IBS core, BeB and CeB or Digital One preferred 

• Vendor management experience preferred 

• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)

• Excellent verbal, written, and interpersonal communication skills

• Strong organizational skills and attention to detail

• Outstanding problem-solving and time management skills

• Self-motivated, self-directed, and results-oriented

• Adaptable and able to multitask in a fast-paced environment

• Can work independently and within a team; solution-oriented with a collaborative approach 

The pay range for this position is above. The specific rate will depend on the successful candidate’s qualifications and prior experience $90,000 (entry level qualifications) to $139,500 (highly experienced).

POSITION REQUIREMENTS: We are committed to creating an inclusive workplace where all employees are capable of performing their job position. Work is primarily conducted in an office setting while certain positions may allow for remote work through the use of technology at management discretion. The functions described below are representative of those to successfully perform duties of this job. Reasonable accommodations may be made to enable employees to perform the essential functions. While performing duties of this job, the employee may be regularly required for extended periods of time to:

• Remain in a stationary position

• Use hands and fingers

• Utilize a computer monitor with visual acuity

• Operate technology or other office machinery such as printers, scanners, etc.

• Communicate clearly verbally and/or in writing with others

ADDITIONAL DUTIES: For Forbright Bank to remain efficient and nimble as a growing organization, team members are expected to exhibit a high level of flexibility regarding any duties that may be situationally assigned outside of this job description.

PERKS/BENEFITS:

• Comprehensive health, dental, and vision plans

• 4 weeks PTO

• 401k + company match

• Metro SmartTrip benefits ($50/mo)

• Remote or hybrid (4 days per week in-office) work schedules for most positions

• Incentives for purchasing solar panels, electric vehicles, biking to work, etc.

• Paid subscriptions to Veterans Compost, Capital Bikeshare, Imperfect Foods reimbursement, and more!

• The Washington Post Top Workplaces winner for four consecutive years (2023-2026)

CORE PRINCIPLES:

• Excellence: Excellence is not a goal, but a standard, reflected in the precision of our work and the quality of our decisions. Excellence is a discipline that compounds over time and creates lasting value; it must be measured and managed.

• People: Our people are our greatest strength. We foster a culture of respect, inclusion, and ambition - where everyone matters. We celebrate collaboration and teamwork and prize loyalty - to one another, the company, our mission, and values.

• Innovation: We invest boldly in technology, harnessing innovation not for its own sake but to make banking and lending better, faster, and smarter for our clients, more efficient for our team, and more profitable for our shareholders. By combining human insight with technological excellence, we strengthen our ability to serve, to adapt, and to succeed in a changing world. Innovation is a continuous investment in new ideas.

• Sound Practices: Our foundation rests on prudence, care, integrity, and discipline. We manage credit and business risk with rigor and fundamentals-based judgment, act with transparency, and uphold the highest standards of corporate governance and regulatory compliance to ensure sustainable growth and enduring financial strength.

• Distinct Value: We focus our energy where we add value. We avoid the commoditized and the ordinary, choosing to compete through insight, specialization, technology and service. By concentrating on areas where expertise matters and relationships endure, we create differentiation that is defensible and lasting.

• Clients: We exist to advance our clients’ success and to help them grow. We listen deeply, think creatively, and deliver solutions that solve problems, drive impact and add value. Every client relationship is built on partnership, performance, and purpose.

• Shareholders: We are committed to creating exceptional value for our shareholders. We invest for the long term and view our shareholders as partners – not observers - in value creation. We allocate capital wisely, execute with precision, and continuously adapt our business model to pursue the most attractive, risk-adjusted returns. We work to make rational decisions, avoid unnecessary complexity, maintain strong liquidity and capital, and communicate with clarity and honesty. We measure success both by current performance and by the durability and quality of the long-term value we build.

• Communities and the Environment: We believe prosperity and responsibility go hand in hand. We invest in inclusive opportunity and environmental stewardship. Our goal is simple - to do our part build a brighter, more sustainable future for the communities we serve and the world we share.

It is the policy of Forbright Bank to provide equal employment opportunities to all qualified individuals and to administer all aspects and conditions of pre-employment and employment without regard to protected characteristics.

Employment with Forbright Bank is at-will, which means that either you or the Company may terminate the relationship at any time.

By applying, you acknowledge that you have reviewed our CCPA Privacy Notice .

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person. State agencies are currently developing rules that will provide additional guidance regarding the circumstances, timing, and specific information required for this notice. Forbright Bank will update its procedures and disclosures as necessary to comply with any such forthcoming rules or requirements.