Remote Digital AI Architect - Conversational Lead

Optum

UnitedHealth Group seeks a visionary Digital AI Architect to lead the design of conversational experiences across web, mobile, chat, voice, and search channels. You will shape strategy, architecture, and implementation of AI contact solutions and partner with business and product teams to identify opportunities for AI-enhanced digital CX.

You will champion secure, scalable architectures, mentor engineers, and drive measurable improvements in customer self-service and outcomes within a national,

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Vacancy posted 3 days ago

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