Parking Lot Attendant

Job TitleThis is entry-level maintenance work in performing unskilled and semi-skilled manual labor tasks, which includes general maintenance and upkeep of public parking facilities, providing customer assistance with automated parking devices, collecting parking fees and providing parking instructions.Examples of WorkMonitors assigned facility by walking the facility and ensuring the environment is safe and clean; takes necessary action to correct any situation to the contrary by performing general maintenance or custodial care of the assigned parking facility.Performs maintenance tasks, which may include painting, pressure washing, and landscaping.Performs custodial tasks including sweeping, dusting, and removal of debris and garbage.Monitors customer interaction with the facility ensuring their experience is safe, clean, effortless, and friendly.Monitors all automated parking devices and provides preventative maintenance and repair as necessary.Assists customers with the use of automated parking devices, issues tickets/invoices and/or observes customers obtaining tickets upon entry, as necessary.Collects money, makes change, and accounts for funds received, adhering to the established cash collection policy.Loads ticket dispenser; sets clocks for proper time and date; uses two-way radio; and operates control gates, as necessary.Observes activity in the facility and reports illegal or unauthorized parking, misuse and abuse of city property, or suspicious activities.Works after normal hours for special events by selling tickets for parkers.Retrieves reports from automated parking devices, resets computers as needed.Reads and complies with written instructions or procedures.Operates standard office equipment to include personal computer using word, spreadsheet, database, and related software and two-way radio.Demonstrates proficiency in the City of Jacksonville's competencies.Performs related duties as required.Knowledge, Skills and AbilitiesKnowledge of Public Parking Division Policies and Procedures Manual.Knowledge of various types and operation of equipment, parts, and supplies utilized within the division.Ability to coordinate, plan, and implement work schedule and special event schedule for each month.Ability to compute parking fees, collect money, make change, and account for funds received.Ability to read, comprehend, and apply written material.Ability to operate standard office equipment to include personal computer using word, spreadsheet, database, and related software, and other equipment utilized in operating and maintaining parking facilities.Ability to read and write English.Ability to follow verbal and written instructions.Ability to establish and maintain satisfactory working relationships with other employees and the public.Depending on assignment, must have ability to travel between various locations to meet the assignments of the position.Open Requirements/Supplemental InformationAbility to read and write English.Must be bondable.Public or private parking industry experience preferred.Depending on assignment, a valid driver's license may be required and must be maintained during employment in this class.Depending on assignment, must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville certification as a public driver.The probationary period for this class is six months.BenefitsThe City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.