Furniture Service Technician

Starting Wage: $25/hour Schedule: 5-Day Work Week, Monday – Friday Hours: 8:00am - until route is done (end time varies) Benefits: Medical, Dental, Vision, Supplemental Insurance, Life Insurance, PTO, Employee Discount Program, and 401(k) plus matching after 1 year of service Responsibilities This role is for someone who likes working with their hands, solving problems, and helping people in a real, tangible way. One day you might be troubleshooting a recliner mechanism, the next you’re color matching a wood finish or repairing upholstery. Drive a company sprinter van to customers’ homes to inspect furniture concerns, diagnose issues, and perform repairs Troubleshoot problems, think critically through repair options, and work toward fully resolving concerns in as few visits as possible Communicate directly with customers about what caused the issue, what the repair process will look like, and what solutions are available Use hands‑on technical skill, patience, judgment, and creative problem solving to adapt to different furniture types, home environments, and unexpected challenges each day Accurately document repairs, service notes, and next steps to keep customers and teammates informed Deliver a professional, helpful experience that leaves customers feeling taken care of and confident in the service they received Qualifications You might be a great fit if you: Have strong mechanical aptitude and enjoy working with your hands Enjoy helping people and genuinely care about delivering great customer service Can troubleshoot problems and think critically through solutions Are patient, focused, organized, and calm under pressureCan work independently while still being collaborative with a team Skills & Growth This is a progressive skilled trade position with hands‑on training and growth opportunities. Furniture inspection and repair Wood touch‑up and repair Upholstery and fabric repair Leather repair Problem solving and troubleshooting Customer service and communication Safe use of hand and power tools Requirements Required: High school diploma or equivalent Valid driver’s license with insurable driving record At least 1 year of customer service experience Basic knowledge of hand and power tools Strong communication and problem‑solving skills Preferred: Furniture repair or furniture industry experience Experience working in customers’ homes Experience independently troubleshooting or repairing products #J-18808-Ljbffr