Shipping Coordinator

Shipping CoordinatorThe Shipping Coordinator oversees the end-to-end logistics and documentation for booth deliveries, working closely with customers, shipping carriers, sales, field service, and installers to ensure accurate, timely shipments and smooth installation scheduling.ResponsibilitiesCoordinate logistics for booth deliveries with customers and shipping companies, ensuring on-time and accurate shipments.Communicate regularly with customers to provide delivery status updates and troubleshoot issues, including situations where rooms or installation sites are not ready.Work in Microsoft Office and CRM systems to manage communications, documentation, and shipment records.Collaborate with the field service team to confirm when customers are ready for installation and to schedule install activities.Handle purchase orders and work directly with carriers such as UPS, FedEx, R&L, and other third-party shipping providers.Update, track, and confirm shipment details, including when products are shipped and delivered.Partner with the sales team to ensure timely completion of all pre-shipment activities and customer requirements.Coordinate domestic shipments with shipping companies, ensuring proper routing and carrier selection.Manage the installation process by coordinating with customers, installers, and sales to align delivery and installation timelines.Prepare accurate and complete shipping documents and records for all outgoing shipments.Perform data entry and clerical tasks related to shipping, receiving, and logistics documentation.Maintain organized records in ERP and CRM systems to support visibility, reporting, and follow-up on shipments.Essential SkillsPrevious logistics and shipping experience, including coordinating shipments and working with carriers.Strong documentation skills with attention to detail in preparing and maintaining shipping records.Proficiency in Microsoft Office, specifically email and Excel, for communication, tracking, and reporting.Experience working in an ERP system to manage orders, inventory, and shipment information.Prior customer service experience in a customer-facing or shipping-related capacity.Ability to perform accurate data entry and clerical tasks in a fast-paced logistics environment.Additional Skills & QualificationsExperience as a logistics coordinator or in a similar role involving shipping and receiving.Familiarity with CRM systems for managing customer interactions and shipment updates.Comfort working with multiple carriers, including UPS, FedEx, R&L, and third-party freight providers.Strong communication skills for coordinating among customers, sales, field service, and installers.Organizational skills to manage multiple shipments, timelines, and documentation simultaneously.Why Work Here?This opportunity offers long-term stability and growth, with a strong track record of temporary employees converting to direct hires. Team members can increase their pay by learning new skills and progressing through different levels of responsibility, even while on a contract-to-hire path. The organization continues to expand its product offerings, including spray tan booths and a growing skin care line, creating ongoing opportunities to develop and learn. Employees enjoy comprehensive benefits, including medical, dental, and vision coverage, company-paid life and disability insurance with a short waiting period, and a 401(k) plan with up to 4% company match. Once hired on a permanent basis, team members receive 10 paid holidays, regular employee appreciation events, and company-provided lunches, contributing to a supportive and engaging workplace culture where people tend to stay and grow over time.Work EnvironmentThis role is based in a third warehouse location in an office-type environment within a larger production and logistics operation. The position involves working primarily at a desk using Microsoft Office, ERP, and CRM systems to manage shipping activities and documentation. The environment is structured and fast-paced, focused on coordinating domestic shipments and installations across the country. The setting supports collaboration with sales, field service, and logistics teams, and provides access to demo booths related to spray tan and skin care products.Job Type & LocationThis is a Contract position based out of Macedonia, OH.Pay and BenefitsThe pay range for this position is $22.00 - $24.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Macedonia, OH.Application DeadlineThis position is anticipated to close on Aug 28, 2026.