Deli Manager

Sahadi’s is a family-owned grocery store with a reputation for offering high-quality products and exceptional customer service. Our deli department is a cornerstone of our business, and we’re looking for a dedicated and experienced Deli Manager to join our team. If you have a passion for food, leadership, and customer service, we want to hear from you!

Position Overview

As a Deli Manager you will oversee all aspects of the deli department, ensuring top-notch service, quality products, and a smooth, efficient operation. You’ll lead a team of deli associates, manage inventory, maintain high food safety standards, and deliver exceptional customer experiences.

Key Responsibilities

• Lead, train, and supervise deli department staff to ensure excellent customer service and efficiency.
• Ensure that all deli & production products meet high standards of quality and freshness by working closely with our kitchen manager.
• Manage inventory, including ordering products, receiving deliveries, and maintaining stock levels to reduce waste.
• Monitor daily department operations, ensuring compliance with food safety standards, health regulations, and cleanliness.
• Assist customers with orders, special requests, and product recommendations.
• Achieve sales goals, maintain budgetary controls, and reduce waste while maximizing department profitability.
• Maintain a clean, organized, and well-stocked deli department, ensuring all products are properly labeled and priced.
• Work closely with vendors to ensure timely deliveries and resolve any issues regarding product quality or pricing.
• Handle customer complaints and resolve issues in a professional and timely manner.

Qualifications

• 1+ years of experience in retail or food service management, ideally in a deli or grocery setting.
• Strong leadership and communication skills with the ability to motivate and manage a team.
• Knowledge of food safety regulations and proper handling of perishable products.
• Excellent customer service skills and ability to engage with customers in a friendly and professional manner.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• A supportive and friendly work environment.
• Employee discounts on store products.

If you are passionate about food and have experience leading a team, apply today to join the Sahadi’s family!