Travel Manager

Job Description

Job Description

Travel Manager

Midtown, New York

On Target First-Year Earnings: $150,000 ($100k base + $50k uncapped bonus, generated from commission on member spend and multiplier from personal contribution to Aurora's growth)

Meaningful early equity

In office with flexible remote days

Aurora is the AI-native Lifestyle Operating System for the world's highest performers.

A proactive, conversational lifestyle management product relied on by the world's top founders, athletes, and creatives to advise, execute, and manage their travel, dining, wellness, experiences, and gifting globally.

Over half our members use every single day, 95% every week, and in our first 6 months, member spend & engagement is outperforming industry benchmarks by 5×.

Aurora is backed and chaired by Alex Macdonald, the most successful founder in this category, and has raised $12M from experienced operators and tier-1 investors.

Aurora is built in person from our offices in London, New York, and Los Angeles. The engineering team works from our London office in Belgravia, with flexible remote days.

You can find our recent launch video here.

Fed up with outdated systems (email, SMS, WhatsApp, Salesforce) and slow-moving bureaucracy?

Looking to scale your knowledge, network, and ambition while helping build a global product?

Want hands-on exposure to next-generation product and AI - and meaningful equity ownership in a multi-billion-dollar opportunity?

Excited to work alongside a team of ultra-high-performance, founder-type operators?

Our core team of 20 is seeking a full-time Travel Manager to join Aurora’s Member Experience Team .

In this role, you’ll work directly with our founding travel team and our proprietary AI operating system, Nova , to shape and elevate Aurora’s global member experience - with a primary focus on delivering exceptional, high-touch travel for our members.

Deliver high-touch travel execution for a global, ultra-high-performance membership base

Own functions across travel, lifestyle, product, and operations - building rare, compounding career capital based around travel

Develop and manage partnerships with top-tier industry operators and insider contacts

Participate in a minimum of two high-budget FAM trips, deepening on-the-ground knowledge and expanding Aurora’s global network

This role reports directly to Aurora’s Co-Founder & COO and has clear potential to grow rapidly into a leadership position spanning Travel, Member Experience, Business Operations, and Growth.

Our team operates on structured, shared shifts across London, New York, and Los Angeles, enabling true 24/7 service for a global clientele.

If you’re looking for ownership, velocity, and the chance to help define the future of premium travel and lifestyle management, this role is designed for you.

We’re a deeply committed team of tier-1 backed and exited operators united by our four core principles:

• We seek truth
• We are high-leverage
• We are owners
• We believe impossible is an attitude

Design a daily-use product placed directly in the hands of the world’s most ambitious individuals and organizations - empowering them to compound their time, relationships, and global impact.

Work hands-on with a next-generation AI system redefining lifestyle management at the highest level, spanning context, recommendation, orchestration, and execution. Design an ultra-lightweight, ultra-high-leverage product experience that consistently wins the engagement, trust, and spend of the most powerful consumer cohort in history.

Play a foundational role in building the future of high-performance lifestyle management - a $100bn opportunity at the intersection of technology, luxury, and longevity.

Aurora was founded in 2024 by:

• Jonah Lowenstein , previously founder of a social e-commerce platform backed by Accel, 20VC, and the co-founder of Venmo
• Aurelius Zwick , won the UK’s largest youth entrepreneurship competition at age 16
• Dmitry Ogurtsov , previously director of engineering at conversational AI company exited to ZoomInfo

Aurora is chaired by Alex Macdonald , founder of the world’s most successful concierge - exited to Capital One for $300m.

To date, we’ve raised $12M from Tier-1 VCs and operators, including the founder of Cleo, Quadpay, early investors in Supercell and Deliveroo, the President of VistaJet, and tier-1 athletes including Kevin Love and Kyle Kuzma.

Requirements

• Work alongside our AI operating system, Nova, to curate and flawlessly execute exceptional travel experiences for Aurora’s global membership base
• Build and manage relationships with top-tier travel partners, including boutique hotels, ultra-luxury resorts, private charter providers, premium DMCs, niche insider operators, elite destination specialists, and private accommodation suppliers
• Contribute to building Aurora's operational infrastructure: owning travel & lifestyle functions end-to-end, spanning systems building, operational execution, and core commercial workflows
• Attend high-touch FAM trips, expanding your on-the-ground knowledge and strengthening Aurora’s global hospitality and insider network
• Contribute to member servicing across Aurora’s core verticals, deepening your expertise in longevity & wellness, experiences & entertainment, luxury goods & gifts, and dining
• Procure and operationalize unique insights into global travel trends, destinations, and high-end hospitality, ensuring Aurora consistently stays ahead of market knowledge and member expectations
• Provide front-line intelligence and feedback to product and engineering, helping shape and evolve Aurora’s proprietary AI systems and overall product quality

• 2+ years’ experience servicing high-performance individuals in luxury or bespoke travel
• Deeply passionate about curating exceptional travel, from bespoke adventure itineraries to ultra-private, premium escapes
• Frustrated by outdated tools and slow bureaucracy - you want to build and operate with modern systems and high velocity
• Motivated to scale your knowledge, network, and impact, contributing to a global business you genuinely own a piece of, alongside other ultra-high-performance entrepreneurs
• Courageous by nature, with a firm belief that “impossible” is an attitude - and that rapid progression and outsized rewards follow exceptional work
• An owner at heart: you proactively drive projects end-to-end and don’t stop until the objective is fully achieved
• Eager to expand your mastery of the premium lifestyle ecosystem, spanning dining, experiences, wellness, and luxury goods
• Prepared for a high-intensity role, with the stamina and standards required to serve the world’s highest performers at an exceptional level

Benefits

1. Allocated FAM days with a sizable budget, and access to industry events
2. Competitive salary with uncapped performance-based bonus
3. Outsized customer referral incentives
4. Founding stock options package
5. Flexible remote days
6. Organized site visits to top hotels for continual property knowledge development
7. Lifestyle access perks and access to exclusive events & Aurora services
8. Whoop or Oura Ring on us
9. $2,000 annual education budget
10. Longevity subscription
11. Whatever tech you need to do your best work
12. Generous parental leave
13. Comprehensive health benefits, with 90% coverage, including dental and vision