Corporate Travel Manager

Leading a team of travel agents, the full-time Corporate Travel Manager will provide coaching and development, implement strategic plans for customer service and operational efficiency, and support client satisfaction and business profitability while working remotely. Key responsibilities Provide day-to-day guidance and feedback to the travel agent team to drive performance and identify development opportunities Monitor quality, productivity, and expense management through analysis of customer service reports and productivity measures Act as the primary contact for operational questions from internal and external clients, ensuring the success of client programs Required qualifications 5-7 years of experience in the travel industry, with a focus on customer service and operational management Proficient in Sabre GDS and knowledgeable about international travel Strong leadership abilities with a proven track record in developing team performance Exceptional written and verbal communication skills for presenting to various audiences Strong Microsoft Office skills, particularly in Word and Excel, for analysis and documentation