Site Reliability Engineer

Job Responsibilities: Own the production-support model for the clinical application portfolio (on-call rotation, escalation procedures, incident-response playbooks). Establish/audit production-access and segregation-of-duties controls; maintain SOX ITGC and applicable FDA audit-ready evidence (access grants, role changes, privileged-action logs). Define and manage clinical SLOs, error budgets, and availability targets; track MTTD/MTTR and on-call burden; intervene before error budgets are spent. Lead incident response for high-severity events as incident commander/senior technical responder; coordinate teams, run post-incident reviews, drive remediation to closure. Develop runbooks and approved operational automation; enable safe, documented standard interventions. Drive automation-first operations (reduce toil; favor self-service tooling over ticket requests). Coordinate deployments, verify health, and own rollback decisions. Produce audit-ready change/deployment evidence via CI/CD pipelines. Hire/develop the App-SRE team; set expectations and career growth frameworks. Own application-layer observability (dashboards, alerts, SLO monitors) and represent App-SRE in leadership/compliance forums. Run the function AI-first (AI-assisted runbooks, incident analysis, operational tooling). Required Qualifications: BS in CS/SE/IS (or equivalent) + 10+ years SRE/DevOps/platform/production ops. 4+ years people-management/team-lead experience. Hands-on incident response leadership for Tier 1/business-critical systems. Experience defining/implementing SLOs/error budgets and on-call workflows. Experience building/maturing production support/on-call/SRE (runbooks, rotation design). Experience operating under regulated/financial-controls frameworks (e.g., SOX ITGCs, HIPAA, FDA/CAP/CLIA) with audit-capable documentation. Track record applying AI-assisted practice to operations/engineering. Preferred Qualifications: Clinical diagnostics/lab/molecular pathology/digital health domain experience. Direct SOX ITGC audit or CAP/CLIA inspection support with evidence gathering. Cloud-native observability knowledge (telemetry/tracing/APM). Deployment/release/rollback experience in continuous delivery. Player-coach ability; automation-toil reduction track record; experience presenting strategy/risk to executives. #J-18808-Ljbffr