Automotive Service Manager
J & M Transmission Service, Inc.
Job Description
Job Description
AUTOMOTIVE SERVICE MANAGER
Lead a Great Team. Serve Customers. Drive Results.
NO WEEKENDS
J & M Auto Service is looking for a hands-on leader to guide our front-of-house team at one of our established repair facilities. You will coach Service Advisors, work closely with the Shop Foreman, help customers, and keep the shop performing at a high level.
WHAT YOU’LL DO
• Lead, coach, and hold Service Advisors accountable.
• Manage a portion of daily repair orders and support customers when needed.
• Partner with the Shop Foreman to maintain efficient workflow and technician productivity.
• Monitor key performance indicators, including gross profit, average repair order, and overall shop results.
• Deliver clear communication, timely follow-up, and an exceptional customer experience.
• Provide and participate in ongoing in-house and remote training.
• Keep J & M’s culture, standards, and processes consistent every day.
WHAT WE’RE LOOKING FOR
• Automotive service leadership or strong Service Advisor experience.
• A proven ability to coach people, serve customers, and achieve results.
• Strong communication, organization, judgment, and follow-through.
• A working leader who brings confidence, urgency, integrity, and accountability.
WHY J & M?
• NO WEEKENDS — Protect your time outside of work.
• ESTABLISHED TEAM — Work with experienced advisors, skilled technicians, and proven systems.
• GROWTH & REWARDS — Performance-based compensation and career opportunities.
• CULTURE THAT MATTERS — Lead with care, honesty, respect, professionalism, teamwork, and accountability.
OUR CORE VALUES
Caring • Integrity/Honesty • Accountability • Respect • Professionalism • Teamwork
Ready to lead? Apply today and grow with J & M Auto Service.
#hc256664Vacancy posted 20 days ago
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