Healthcare Operations & Billing Coordinator

Benefits:

• 401(k)
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

About Us Practical Skills Clinic is a trauma-informed ABA clinic dedicated to providing compassionate, ethical, individualized care to children and families. We are seeking a highly organized, detail-oriented, and dependable Healthcare Operations & Billing Coordinator to support the day-to-day administrative flow of our clinic. This position requires strong attention to detail, excellent follow-through, discretion with confidential information, comfort with recurring deadlines, and the ability to manage multiple systems accurately. Key Responsibilities Daily Office Operations * Greet clients, parents, employees, and visitors at the front desk with professionalism and warmth.

• Maintain an orderly, welcoming, and family-centered office environment.
• Support smooth daily clinic operations, including front-desk coverage during

client drop-off and pick-up. Scheduling and Documentation * Organize and maintain documentation using Google Drive and shared digital systems. * Maintain organized folders, trackers, client lists, employee records, billing records, invoices, and operational documents.

• Ensure required documentation is completed, saved, and filed appropriately.
• Follow up on missing, incomplete, or inconsistent documentation.

Billing, Insurance, and Financial Support * Support billing processes, payment tracking, invoicing, and accounts receivable follow-up. * Maintain invoice trackers, payment records, and active client lists. Payroll, Timecards, and Employee Tracking * Review employee timecards and identify missing punches, missed lunches, blank timesheets, absences, or documentation gaps.

• Assist with payroll preparation by maintaining accurate records and reports.
• Track PTO, sick time, weekly hours, mileage, attendance patterns, and related

employee information as needed. Reports, Systems, and Compliance

• Generate monthly reports using Microsoft Excel and/or Google Sheets.
• Review reports for discrepancies, missing information, or items needing

follow-up. * Support compliance with HIPAA, confidentiality expectations, documentation standards, and internal clinic procedures. * Troubleshoot basic technology issues as they arise. Qualifications Required * Prior experience in medical office administration, healthcare administration, behavioral health administration, ABA practice administration, billing coordination, business administration, or a related administrative role.

• Strong organizational skills and excellent attention to detail.
• Ability to manage recurring deadlines independently.
• Reliable, punctual, proactive, and able to follow through on tasks.
• Comfort handling confidential client, employee, billing, and payroll

information. * Proficiency with Google Drive, Google Sheets, Microsoft Office, Excel, email management, and digital filing systems.

• Strong written and verbal communication skills.
• Professional judgment when communicating with staff, families, providers, and

leadership. * A positive attitude and willingness to support a team that works with children and families. Preferred

• Degree in Business Management, Healthcare Administration, or a related field.
• Experience in ABA, behavioral health, therapy, medical billing, or

school-based service invoicing. * Experience with HIPAA expectations or privacy requirements in a clinical setting. * Familiarity with practice management systems, billing portals, payer websites, Aloha, HiRasmus, ADP, QuickBooks, AirSlate, or similar systems. * Experience with timecard review, payroll preparation, accounts receivable, EOBs, invoicing, claims follow-up, or light bookkeeping Compensation and Schedule

• Employment Type: Full-time
• Schedule: In-office
• Classification: Hourly, non-exempt
• Pay Range: Based on experience

Application Instructions * Please submit your resume and a brief note describing your relevant experience with healthcare administration, billing, payroll support, office operations, ABA, behavioral health, or medical office settings. * Pre-screening questions will confirm relevant experience before interviews are scheduled. Please ensure your resume is current and accurately reflects your background. * Attention to Detail Test: When asked, “What is your favorite animal?” please answer: baby elephant.