Case Management Assistant

Job Description Responsibilities The Case Management Assistant II will support the Care Coordination department at California Pacific Medical Center's Davies Campus. This is a non-clinical, minimally patient-facing role focused primarily on skilled nursing facility admissions and intake rather than direct patient care. Responsibilities include coordinating transition-of-care and discharge activities, gathering and organizing required information, communicating with care providers, skilled nursing facilities, families, insurance contacts, and external vendors, and helping ensure timely placement and discharge. The assistant will manage multiple priorities, maintain accurate documentation, follow established workflows, elevate questions when needed, and work independently in a fast-paced environment. Strong communication, organization, time management, computer, and word processing skills are required. Required Skills High school diploma, GED, or equivalent education 1+ years of recent relevant experience Experience with healthcare operations, care coordination, or related administrative workflows Ability to coordinate transition-of-care and discharge-related activities across multiple stakeholders Proficiency in intermediate PC, word processing, and electronic documentation Strong oral and written communication skills Ability to work independently with minimal direction Ability to prioritize competing tasks in a fast-paced environment Ability to exercise discretion and seek input when appropriate Preferred Skills Experience with skilled nursing facility admissions or intake Experience working in a skilled nursing facility or post-acute care setting Experience with insurance-related workflows or payer coordination Experience communicating with healthcare providers, facilities, families, and external vendors Required Skills High school diploma, GED, or equivalent education 1+ years of recent relevant experience Experience with healthcare operations, care coordination, or related administrative workflows Ability to coordinate transition-of-care and discharge-related activities across multiple stakeholders Proficiency in intermediate PC, word processing, and electronic documentation Strong oral and written communication skills Ability to work independently with minimal direction Ability to prioritize competing tasks in a fast-paced environment Ability to exercise discretion and seek input when appropriate #J-18808-Ljbffr