Residential Plumbing Service Technician (Evening and Weekends)

Residential Service Plumber

MUST BE LICENSED IN THE STATE OF CT! P2 or P1 - JOURNEYMAN OR MASTER PLUMBING LICENSE

Must be willing to work evenings and/or weekends! Alternative schedules available:

• Four 10 hour shifts a week
• Tuesday - Saturday
• Wednesday - Sunday
• 12pm - 8pm, 2pm - 10pm
• Nights & Weekends, etc.

Looking to continue your career as a Residential Service Plumber? Join Total Mechanical Systems, a leading provider in the Apex Service Partners network, for an exciting opportunity as a Residential Service Plumber. We are looking for a dedicated professional who takes pride in their work and is eager to grow their skills. We offer training opportunities to help you expand your expertise and advance your career.

As a member of the Apex Service Partners family, Total Mechanical Systems provides the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you're ready to take the next step in your plumbing career, this is the opportunity for you!

Job Responsibilities:

• Plumbing Installations & Repairs Install, maintain, and repair residential plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs
• System Inspections & Testing Inspect plumbing systems for safety, functionality, water quality, and code compliance in residential homes
• Troubleshooting & Diagnostics Respond to call-outs, diagnose plumbing issues, and implement effective solutions to restore system functionality
• Customer Interaction and Communication Effectively communicate with customers to explain plumbing issues, solutions, and recommended services, ensuring optimal customer satisfaction and loyalty.
• Cost Estimation & Solutions Prepare accurate cost estimates for plumbing work and advise customers on potential improvements or necessary repairs
• Preventative Maintenance Perform routine maintenance tasks such as checking water heaters, pipes, and fixtures to ensure optimal system performance
• Service Titan Utilize Service Titan software for tracking repairs, service history, and customer interactions, ensuring accurate documentation
• Compliance & Safety Ensure all work adheres to local plumbing codes, industry standards, and safety regulations
• Customer Service Excellence Handle customer queries, resolve concerns, and provide timely responses to all service requests, maintaining a high level of customer satisfaction

Qualifications:

• Experience 3+ years of experience as a plumber or similar role, with a focus on residential plumbing
• Certification Plumbing licensing, certification, or equivalent field experience from a technical/trade school preferred
• Technical Expertise in Plumbing Systems Demonstrated proficiency in installing, maintaining, and repairing residential plumbing systems, including soldering and fixture replacements.
• Service Software Experience with Service Titan or similar trade software is a plus
• Communication Skills Strong communication and listening skills to effectively interact with customers and team members
• Attention to Detail Ability to perform accurate work while adhering to plumbing codes and regulations
• Customer-Focused Attitude A strong commitment to delivering exceptional plumbing services with a positive attitude to enhance customer experience.
• Driver's License Valid driver's license with a clean driving record

Benefits:

• Medical, Prescription, Dental, and Vision Insurance Comprehensive coverage with minimal out-of-pocket expenses
• Disability & Term Life Insurance Financial security for you and your loved ones
• Matching 401(K) Benefits Competitive retirement savings plan to help secure your future
• Ongoing Training & Development Opportunities for continuous growth and skill enhancement
• Paid Holidays & PTO Paid time off for holidays and generous paid time off for work-life balance

Total Mechanical Systems may conduct a pre-employment background check and drug test, subject to applicable laws.

Join our team at Total Mechanical Systems and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!

Total Mechanical Systems is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.