Senior Process Engineer - C13 - NEW YORK

The Vice President (C13) is a critical role in Citi’s Productivity organization.

Citi Productivity increases engagement, empowerment, and innovation so Citi can compete more effectively in a world of relentless technological, behavioral, and societal change.

The Productivity organization creates solutions that ignite Citi's talent ecosystem, deploying digital tools and simplifying operating models and processes that transform our business and Functions.

The Vice President will be a key member of the team, driving workstreams and small engagements across the Firm. Projects will vary in size, duration, and complexity; will have significant and measurable business value outcomes; and will be highly visible with executive-level sponsorship.

The Vice President, will operate within a relatively flat organization and work closely with senior leaders within the Productivity organization while leading the day-to-day activities of workstreams or small projects in ongoing engagements via a matrix management structure.

RESPONSIBILITIES:

• Plan, lead, and manage all phases of workstreams or small projects; drive project execution and delivery, anticipate issues and risks, develop and execute mitigation strategies
• Develop and maintain rigorous project plans and manage tactical project requirements including resources, relationships, and tasks
• Independently think through and structure analysis plans and drive solutions to problems through identification of initial hypotheses, and creation of frameworks and methodologies
• Lead the analysis of complex sets of data and business processes independently and guide, instruct, manage, and mentor junior workstream members
• Help teams to synthesize clear findings and recommendations from complex result sets using qualitative and quantitative analysis methods
• Drive the development of the best solutions and communicate to project sponsors and senior stakeholders to motivate them to take action
• Manage engagement of key stakeholders and drive adoption of recommendations and solutions
• Create and manage the process for creation and sharing of re-usable intellectual capital, lessons learned, and contributions of relevant content to Productivity’s knowledgebase
• Optimize and design business and operating models, streamline organization structures, analyze, simplify, re-design, and rationalize process models, and design governance and policy programs
• Develop and assess innovation opportunities, identify new sources of growth, and model new value propositions
• Collaborate with business and functional stakeholders to identify significant opportunities for revenue growth and cost optimization

QUALIFICATIONS:

• At least 3 to 6 years in a major management consulting firm, or equivalent experience in a large Financial Services company
• Prior experience leading and managing workstreams and small project teams in structuring, coordination, and management of activities of multiple analysts in creation of project artifacts
• Exceptional written and verbal communications skills with experience influencing senior stakeholders
• Mastery in the use of PowerPoint for development of project presentations and deliverables
• Knowledge and experience in the financial services industry
• Bachelors degree with high marks in an analytical field; Masters degree preferred

PREFERRED COMPETENCIES (some of the below):

• Skilled leadership in driving workstreams of large-scale transformation projects or high-impact initiatives
• Project planning, status reporting and ongoing project management
• Executive-level stakeholder diplomacy, influencing, management
• Skilled in guiding, influencing, and convincing team members, colleagues, and stakeholders
• Communications, training, and change management
• Analysis plan and framework development and execution
• Hypothesis generation, data analysis, root cause identification
• Process analysis, rationalization, and design
• Business case and financial model development
• Initiative structuring, planning, and road-mapping
• Functional expertise in one or more areas of the busines

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

CHARACTERISTICS:

• Strong ability to lead and influence without formal authority
• Excellent ability to identify issues, structure and conduct analyses, organize findings, draw conclusions, identify next steps, and make recommendations independently
• Expert in using PowerPoint to present analyses and communicate with a clear storyline
• Highly analytical and rigorous thinker with a balance of creativity, curiosity, and innovation
• Applies a collaborative approach to working in teams and managing stakeholders
• Communicates clearly, concisely, effectively, and impactfully in verbal and written communications
• Excels working in environments characterized by ambiguity and change
• Driven to help teams works effectively and collaboratively to produce analyses and deliverables
• Passionate about improving employee and customer experience
• Strong desire to engage executives, employees, and stakeholders to improve the organization
• Takes the initiative to lead and drive work to conclusion with appropriate urgency
• Detail-oriented and effective multi-tasker

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Process Re-Engineering

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$129,840.00 - $194,760.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 07, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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