Service Sales / Account Manager - Aero Automatic Sprinklers

Requisition ID & Details Requisition ID: 180603 Job Level: Mid Level Home District/Group: Aero Automatic Jet Pipe District Department: Business Development & Proposals Market: Building Employment Type: Full Time Position Overview Aero has been in business since 1985 and handles all aspects of fire protection—from design to installation, service, and repair in all industry sectors. Projects span Arizona, Colorado, New Mexico, Utah, Texas, and Nevada, covering build‑to‑suit office complexes, hospitals, industrial facilities, storage warehouses, sports stadiums, apartments, and high‑rise hotels. Due to our growth, we are adding an Account/Sales Manager. As Account Manager, your primary focus will be cultivating and nurturing strong client relationships. Your goal is to secure new service agreements, expanding our portfolio of service accounts, while also exploring additional opportunities with existing customers. Success requires clear communication with clients, accurate proposals, and close collaboration with colleagues. Our customer relationships are our highest priority. Location This position is based out of our Phoenix, AZ office. Responsibilities Develop positive working relationships with customers interested in purchasing inspections, maintenance, deficiency repairs, and installation of fire sprinkler systems for tenant improvement, building remodel, building addition, and other similar modifications. Review inspection reports to identify deficiencies or repairs that need to be addressed to remain compliant with AHJ and NFPA requirements. Communicate inspection results with the client and submit all reports to necessary AHJ or third‑party compliance tracking systems. Demonstrate products or services and provide assistance in the best application of products or services. Apply knowledge of National Fire Protection Association standards to analyze hazards and identify appropriate design approach. Prepare proposals with technical detail to identify scope of services being provided. Negotiate, review, and execute price and terms of service agreements. Manage execution of services including coordination of design with other departments and subcontractors, and coordination of on‑time delivery of services. Work with Accounting Department to prepare monthly progress billings; evaluate, estimate, and negotiate change orders. Identify opportunities to expand our reach within our market with existing or new clients. Qualifications Must have 2+ years successful track record in sales. Experience selling services as well as systems or a product is preferred. Experience in industrial or construction type of sales/service support is preferred. Must be self‑motivated, highly organized, and possess a strong drive, with the ability to multitask effectively and consistently propel initiatives forward. Capable of proactive communication with the Service Manager and colleagues regarding the account portfolio; able to accurately forecast performance and go above and beyond to exceed client expectations. Outstanding interpersonal & communication skills with the ability to develop and grow business relationships. Proven ability to work with a team and independently. Fire protection experience preferred but not required. Other Requirements Regular, reliable attendance. Work productively and meet deadlines timely. Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment. Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies. Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required. May work at various different locations and conditions may vary. Benefits We offer our full‑time staff employees a comprehensive benefits package that’s among the best in our industry, including top‑tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off. Equal Opportunity Employer Equal Opportunity Employer, including disability and protected veteran status. #J-18808-Ljbffr Aero Automatic Sprinkler Company