Premium Runner ONT Field

Premium Runner

Position Description: Premium Runner at ONT Field will perform event driven serving of food and beverages prepared for ONT Field suites and catering locations.

Essential Functions:

• Ensure all food orders are fulfilled fully and received from kitchen without discrepancy or shortages.
• Assist Concession stands, Suite Attendants and Caterers as needed with maintaining the cleanliness and delivery of food for all suite/catering locations.
• Responsible for the completion of opening and closing duties assigned by the Concessions, Suites and Catering Manager or Supervisor.
• Adhere to company and state guidelines when pouring drinks.
• Must be available to work nights, weekends and holidays.
• Any other duties as assigned.

Experience/Training/Education Requirements:

• Must be willing to work as a Suite Attendant, Caterer, Bar Back and/or Bartender, if necessary and/or scheduled
• Highschool Diploma or GED
• Previous customer service experience
• Basic math and cash handling experience
• Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues
• Excellent written and verbal communication skills
• Ability to take tasks that are not clearly defined and appropriately define problem, propose and implement solutions
• Daily lifting and carrying up to 20-50 lbs. up to 10 minutes at a time
• Must be able to work evenings, weekends, and holidays

License/Certificate: A valid food handler's card is required for this position. The company will cover the cost of the training and compensate employees for the time spent completing the course. The certification must be obtained within 30 days of the hire date

TIPS Certification

Ability to:

• Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork
• Ability to work with minimal supervision
• Ability to interact with all levels of customers and staff including management
• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours
• Communicate effectively both verbally and in writing with all staff and vendors.
• Be detail oriented
• Present a professional appearance and demeanor at all times during the workday
• Excellent organizational and planning skills
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and has a passion for delivering exceptional guest service.
• Positive attitude and neat appearance
• Work ethics encourages strong urgency and quality in a team environment

Physical and Environmental Requirements:

Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 20-50 lbs. Walking for long distances for more than 50% of workday. This position may require work inside or outside of the building, as needed by events. Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later. Must be able to pass the background. Employee should use precautions & follow safety guidelines.