Residential Security & AV Installation Technician

Job Overview

We are hiring a Residential Security & AV Installation Technician to install, program, and service systems across residential and commercial projects throughout the St. Louis metro area.

This is a hands-on role for an experienced technician who can contribute from the first week. Because the team is small, everyone has the ability to make an impact. This is not a lead technician position and you won't be asked to run crews, but you will be trusted to own your work.

The ideal candidate understands both the security and the AV sides of the business: alarm and life safety systems, access control, surveillance, and network configuration alongside rack building, structured wiring, and control system programming. Strength in both is the target. Genuine strength in one, paired with a real appetite to learn the other, is very much worth a conversation.

Responsibilities

• Install, program, and service residential and commercial security systems, including alarm panels, life safety devices, video surveillance, and access control.
• Install and program smart home and AV systems, including control, audio, video, lighting, and shading platforms.
• Pull, terminate, and test structured wiring to a clean and reliable standard.
• Build, wire, and install equipment racks.
• Configure and troubleshoot networking equipment on job sites.
• Diagnose and resolve service issues across both security and AV systems.
• Work professionally in occupied homes and businesses, including client system orientation and walkthroughs.
• Participate in the rotating on-call schedule, roughly every two weeks.
• Communicate proactively with the office throughout the day on job status, obstacles, and completions.
• Maintain vehicle stock, tools, and job documentation.

Qualifications

Required

• Hands-on field experience installing and servicing security systems, AV and smart home systems, or both.
• Working knowledge of at least one side of the business at a professional level, with demonstrated willingness to learn the other.
• Ability to wire, terminate, and troubleshoot low voltage systems independently.
• Comfortable and professional working in clients' homes.
• Strong, timely communicator. Leadership stays in close contact throughout the day and expects responsiveness.
• Adaptable and coachable. The company has established ways of doing things and needs someone willing to work within them.
• A track record of stability rather than frequent job changes.
• Valid driver's license and clean driving record (required, no exceptions).
• Successful completion of a pre-employment drug screen and background check.
• Own hand tools, including cordless drills, multi-tools, and testing equipment. The company provides corded power tools and specialty equipment.

Preferred

• Control4 programming experience.
• Lutron HomeWorks certification or experience.
• Alarm.com experience.
• Access control, video surveillance, and fire and life safety system experience.
• Substantial residential integration experience.
• Networking configuration and troubleshooting experience.
• Interest in growing toward project management, crew leadership, or system design.

Physical Demands: This role involves ladder work, access to attics and crawl spaces, lifting and maneuvering equipment, and extended periods of standing, kneeling, and working in tight or unfinished spaces.

Benefits

• Corporate health insurance plan, with company contribution
• Dental and vision insurance
• Simple IRA with a 3% company match
• Paid Time Off
• Paid Company Holidays
• Company vehicle provided after the probationary period, with take-home option for technicians living within the St. Louis metro area
• Corded power tools, specialty equipment, and consumables provided
• Tool purchase assistance
• Company events throughout the year
• Relocation assistance considered on a case-by-case basis for the right candidate

Compensation

$25.00 $35.00 per hour, based on experience and certifications.