Night Front Desk Attendant

Job Description

Job Description

Spirit of the Heavens, located in the heart of Sedona, AZ, invites you to consider an opportunity as a Night Front Desk Attendant. This full-time role offers a competitive wage of $22 – $25 per hour, based on experience. Employees enjoy great perks too, like:Paid vacation timePaid holidaysTools providedVehicles to use on the propertyand more!If you are seeking a position where your attention to detail and customer service will be valued, we encourage you to learn more about this opportunity.WHAT SETS US APARTSet beside the tranquil waters of Oak Creek in Sedona, Arizona, Spirit of the Heavens is committed to giving guests a peaceful place to rest, restore, and connect with the beauty around them. Our purpose is to offer a safe, welcoming, and caring setting where visitors can reflect and renew. Spanning 4,000 feet of creek frontage and 72 acres of private land, we value teamwork and cooperation. Every team member is essential to our guest experience, making Spirit of the Heavens more than a workplace-it's a place where your contributions matter and are recognized.WHAT WE'RE LOOKING FOR IN A NIGHT FRONT DESK ATTENDANTHigh school degree or equivalentFront office experienceAbility to work the evening schedule (2:00 pm – 10:00 pm)YOUR NEW ROLE AS OUR NIGHT FRONT DESK ATTENDANTThe Night Front Desk Attendant works a regular full-time schedule from 2:00 pm to 10:00 pm. This shift covers the crucial afternoon and evening hours, providing support for arriving and departing guests, as well as ongoing guest needs throughout the evening.What You Will Do:Maintain communication with guests from booking acceptance until check-outComplete all check-in requirements, including collecting signed release forms, confirming length of stay, verifying pet details, clarifying unit bathroom arrangements, providing information about gate codes, and confirming check-in/check-out dates and timesPrepare guest accommodations prior to arrival, ensuring appropriate lighting and temperature, checking for cleanliness and readiness, supplying towels, washcloths, water, coffee, and treats, and presenting a welcoming environmentGreet guests upon arrival, note preferences, and either escort them to their lodging or provide clear directionsProvide an overview of property features, including common and private areasRemain available to answer questions and address guest concerns throughout the shiftAssist with retail sales by sharing knowledge of stones, wands, and pendants and processing paymentsOperate and demonstrate use of property equipment, such as HVAC systems, television and audio equipment, internet, door locks, and the entrance gateDirect guests to appropriate parking areasAddress minor facility or safety issues, including insects or snakes, and know how to use a fire extinguisher if neededReplenish towels, bath items, and other amenities as requiredApply today! Our initial application is quick and easy.