Senior Product Strategy Leader AI-Driven CX (Remote)
ServiceNow
ServiceNow seeks a senior product strategist to shape CCx digital customer experiences. You will translate customer insight, market trends, and product data into a clear strategic direction and aligned roadmaps.
Define and evolve the multi-year product strategy for digital CX across support, learning, and success, and run analyses to guide investment decisions. You will embed AI into research, synthesis, planning and execution.
#J-18808-LjbffrVacancy posted 5 days ago
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