Transportation Operations Coordinator

Job Description

Job Description

Transportation Operations CoordinatorCoordinate Service. Support Drivers. Keep Operations Running Smoothly.Join the Team at zTrip

zTrip, one of North America's largest transportation providers, is seeking a detail-oriented and customer-focused Transportation Operations Coordinator to join our operations team. This vital role serves as the communication hub between drivers, passengers, and management, helping ensure safe, reliable, and efficient transportation services throughout the day.

If you're highly organized, enjoy multitasking, and thrive in a fast-paced environment where no two days are the same, this is an excellent opportunity to build a rewarding career with a growing transportation leader.

What We Offer as a Transportation Operations Coordinator:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off (PTO) and Paid Holidays
• 401(k) with Company Match
• Career Growth and Advancement Opportunities
• Stable, Year-Round Employment
• Collaborative and Supportive Work Environment

Schedule: Monday-Friday | 8:00 AM - 5:00 PM

What You'll Do as a Transportation Operations Coordinator:Operations & Service Coordination

• Coordinate transportation services to ensure efficient trip coverage and on-time performance.
• Monitor vehicle and driver activity throughout the day and adjust assignments as operational needs change.
• Communicate service updates, schedule changes, and important information to drivers in real time.
• Support efficient route management and fleet utilization.
• Assist in resolving service interruptions, scheduling conflicts, and operational challenges.
• Work closely with field personnel to maintain smooth transportation operations.

Driver & Customer Support

• Serve as a key point of contact for drivers needing operational assistance.
• Provide trip details, route guidance, and service-related support.
• Respond to driver inquiries and help solve day-to-day challenges.
• Assist customers with transportation-related questions and concerns.
• Help resolve service issues in a timely and professional manner.
• Deliver outstanding customer support through effective communication and follow-up.

Administrative & Operational Management

• Maintain accurate service records, trip data, and operational documentation.
• Track daily performance metrics and operational activity.
• Assist with reporting, recordkeeping, and data entry responsibilities.
• Support management with daily operational planning and service objectives.
• Identify opportunities to improve workflow efficiency and service performance.
• Ensure established procedures and company standards are consistently followed.

Qualifications of a Transportation Operations Coordinator:Required

• High School Diploma or GED.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to work effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to prioritize multiple responsibilities while maintaining accuracy and professionalism.

Preferred

• Experience in transportation, logistics, scheduling, operations, customer service, or a related field.
• Familiarity with GPS tracking systems, dispatch software, transportation management platforms, or fleet monitoring tools.
• Previous experience coordinating schedules, routes, or transportation services.

Why Join zTrip?

• Become part of one of North America's largest transportation networks.
• Play an essential role in supporting drivers and daily operations.
• Work in a dynamic environment where your contributions make an immediate impact.
• Join a company dedicated to safety, service excellence, and innovation.
• Enjoy long-term stability and opportunities for professional growth.
• Help deliver the reliable transportation services your community depends on every day.

Apply Today

If you're a strong communicator with exceptional organizational skills and a passion for helping operations run efficiently, apply today for our Transportation Operations Coordinator position.

Join zTrip and help support the people, vehicles, and services that keep your community moving.