TOPS - Community Manager Specialist

TOPS Community Manager Specialist Asset Living is a third‑party property management firm with a long history of delivering value and fostering thriving communities nationwide. Essential Duties & Responsibilities Operational Leadership & Site Oversight Oversee daily operations of assigned communities in alignment with Asset Living Community Manager expectations. Ensure compliance with company policies, safety practices, fair housing, and operational standards. Conduct daily property walks, risk assessments, and quality checks. Lead the emergency response process while on assignment. Personnel Management Provide short‑term supervision, coaching, and direction to on‑site staff to ensure operational continuity. Support hiring, onboarding, and training needs as requested by Regional leadership. Promote teamwork, stability, and performance during temporary leadership transitions. Financial & Administrative Management Ensure timely rent collection, deposit reconciliation, invoice processing, and accurate financial reporting. Support or create budgets/forecasts as assigned; identify trends and recommend corrective actions. Review and approve resident files, leases, renewals, and required documentation. Strategic Leasing Management Ensure leasing and marketing strategies are executed effectively—closure rates, follow‑up, documentation, and reporting. Assist with resident satisfaction initiatives, retention efforts, and event execution. Support leasing teams in achieving occupancy goals and stabilizing performance. Maintenance & Risk Management Monitor service request turnaround times and ensure resident expectations are met. Ensure property appearance standards are maintained through inspections and timely repair oversight. Coordinate with maintenance, contractors, and vendors to ensure work is completed safely and efficiently. Assignment Readiness & Adaptability Rapidly assess operational strengths, gaps, and priorities at each assignment to ensure smooth continuity. Provide high‑confidence leadership during transitions such as turnovers, manager vacancies, or property onboarding. Serve as an Asset Living culture ambassador, modeling best practices and reinforcing departmental standards. Travel This position requires travel, estimated at 100% of work time annually. Travel may be needed for property visits, conferences, training sessions, or other business activities. Reliable transportation is required. Education & Experience High school diploma required; bachelor’s degree preferred. Two to four years of property management experience preferred. CAM or ARM certification preferred. Ability to learn and execute all on‑site software functions. Knowledge of Fair Housing and OSHA requirements. For individuals hired in California, Asset Living is required to provide a reasoned estimate of the compensation range for this role. The range below reflects factors such as skill, experience, and certifications. California Pay Range: $36.05 - $40.86 USD per hour. This job description is not exhaustive. It is intended as a guide to expected duties. The employee understands that duties may be modified at any time and that the role is safety‑sensitive and may be subject to additional compliance requirements. #J-18808-Ljbffr Asset Living