Customer-Centric Tier II Escalation Specialist
Goldman Sachs Bank AG
Goldman Sachs Bank AG is looking for a Tier II Specialist in Richardson, TX. This role primarily involves handling complex customer inquiries and delivering high-quality customer-centric resolutions. Successful candidates will possess at least 2 years of experience in a customer-facing or contact center role, strong analytical abilities, and excellent communication skills. The position offers a hybrid work model and a comprehensive benefits package including health, dental, and wellness initiatives. #J-18808-Ljbffr Goldman Sachs Bank AG
- ...simplicity for its millions of customers, and is recognized as the... ...About the Role As a Tier II Customer Support Specialist, you will handle inbound... ...calls and serve as a key escalation point for complex... ...delivering high-quality, customer-centric resolutions. You will...CustomerWork at officeMonday to FridayShift workWeekend work3 days per week
- ...company, Collabera's client-centric business model,... ...Description Provide 7X24X365 Tier II support for all VoIP... ...analysis to reduce customer interruptions. Voice... ..., coordination, & escalation of any major or catastrophic... ...Operations Jobs, NOC Specialist Jobs, VNOC Specialist...CustomerWork at officeNight shift
- Goldman Sachs is seeking a Tier II Customer Support Specialist in Richardson, TX. This role involves managing customer inquiries, providing high-quality resolutions, and collaborating with teams to improve processes. Candidates should have at least 2 years of relevant experience...CustomerWork at officeWeekend work3 days per week
$18 per hour
...Indiana. Position Purpose: The purpose of the Engagement Specialist – Customer Service in the contact center is to handle inbound and... ...with prompt and accurate customer service. Identify, escalate, and route priority issues to appropriate resource(s). Meet...CustomerHourly payFull timePart timeWork experience placementRemote workFlexible hoursWeekend workAfternoon shift- ...Patient Access Specialist II Department: Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F, 8 hours between 7:30A-6P Job Type:... ...efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Responsibilities: Performs...CustomerWork experience placementShift work
- Intuit Inc. is seeking a Supportability Specialist to leverage deep product knowledge and data analysis to resolve complex customer issues and drive improvements. You will troubleshoot... .... The role emphasizes leadership in escalation, data‑driven decision making, and...Customer
- ...Transaction Specialist II in Operations Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transaction Specialist...Customer
- ...Job Description The Solutions Specialist provides enhanced and... ...solution set as well as support for escalated issues that are not addressed... ...conveyed to Solutions Expert tiers for use in documentation and... ...inquiries or complaints from customers, regulatory agencies, or members...CustomerRemote work
- ...Records Management Specialist II Employment Type: Full-Time, Mid-Level Department: Office Support CGS is seeking an experienced Records... ...opportunities. Skills and attributes for success: Customer Service Excellence: Demonstrated ability to interact professionally...CustomerFull timeWork at officeRemote workFlexible hours
- ...workforce opportunity. Why This Role Matters The Eligibility Specialist II plays a vital role in helping families access high-quality... ...the Child Care Assistance program. This position determines customer eligibility, provides consumer education, and assists...CustomerLocal area
- ...OVERVIEW We are currently seeking a HSE Specialist II for our DFW Terminal F project, in Dallas, TX. The HSE Specialist II coordinates,... ...of choice to our employees and the builder of choice to our customers. There are many compelling reasons why exceptional people should...CustomerFor contractorsWork experience placementFor subcontractor
- ...Member Relationship Specialist The Member Relationship... ...within authority or escalate appropriately. Meet... ...sales, or a comparable customer-facing role. Prior... ...Competencies Member Centricity - Advanced - The role... ...and knowledge tools (Tier 2) and is responsible...CustomerWork at officeImmediate start
$45k - $65k
...Records Management Specialist II Employment Type: Full‑Time, Mid‑Level Department: Office Support CGS is seeking an experienced Records... ...and delivering training. Skills and attributes for success: Customer Service Excellence: Demonstrated ability to interact professionally...CustomerFull timeWork at officeFlexible hours- ChildCareGroup in Dallas is seeking an Eligibility Specialist II to determine customer eligibility for childcare services. This full-time role involves managing case documentation, performing income calculations, and ensuring compliance with program policies. The ideal...CustomerFull time
- Your Job As an Incident Management Specialist (IMS), you will be a part of a team that... ...Koch. You will be expected to deliver customer-centric experiences by taking ownership beyond... ...coalitions with different support teams for escalated issues and facilitating resolution...CustomerWork at officeFlexible hours
- ...Job Description Job Description Specialist II, Facilities, Property Operations About... ...years. Today, with 4 million retail customers and counting, Carvana is both the fastest... ...agreed on standards and document and escalate any instances of poor performance. Partner...CustomerHourly payFull time
$28.85 - $50.24 per hour
...factors, and independently determines material issues requiring escalation to manager. Interprets analytical findings to perform root... ...can thrive. Work with other passionate, purposeful, and customer-centric people. Extensive internal growth and professional development...Customer- ...accommodation or an alternative application process. Bankruptcy Specialist II Full-Time Regular Dallas, TX, US 4 days ago Requisition ID:... ...of professionals dedicated to exceeding expectations and customer satisfaction. KEY JOB DUTIES Assist local counsel in the filing...CustomerFull timeWork at officeLocal area
- ...provide exceptional service to employers and exceptional care to their employees. The Specialist II, Security - Identity and Access Management is responsible for delivering quality customer service. This position must coordinate and communicate best security business...CustomerLocal area
- A leading service provider is seeking a Cashier in Plano, Texas, to provide exceptional customer service and handle transactions accurately. Responsibilities include operating a register, balancing cash, assisting customers, and maintaining a clean work environment. Ideal...Customer
- ...Title Business Development Representative II Job Description You are a strategic... ...our more than 5 million small business customers across the US and Canada to start, run... ...collaboration, accountability, inclusivity, customer centricity and innovation. Job Responsibilities...CustomerWork experience placementRemote work
- ...Title: Customer Service Specialist Location: Plano, TX Duration: 5 Months Position Summary The Portal Operations & Customer Support Coordinator... ...Troubleshoot user access, navigation, and functionality concerns Escalate complex technical issues to IT and track resolution...CustomerTemporary workFlexible hours
$26.44 - $36.3 per hour
...requested. Provides support and addresses internal and external customer inquiries/issues related to wire transfers. Reconciles... .... Work with other passionate, purposeful, and customer-centric people. Extensive internal growth and professional development...CustomerWork experience placementLocal area2 days per week- ...manage commercial and strategic relationships on a global basis with Tier‑I IT suppliers. Further, experience should include in‑depth... ...to analyze current IT Agreements and assess alignment with end‑customer Agreements. Where misalignments exist, develop and implement strategies...CustomerContract workWork at office
- ...level. Job Summary The Contact Center Specialist 1, under close supervision, responds to... ...positive and exemplary experience with all customers by focusing on customer satisfaction... ...professional demeanor. Identifies and escalates priority issues for resolution. Documents...CustomerImmediate startMonday to Friday
$76.88k
...journey and together, we are driving a customer-centric transformation that values bold... ...The Difference You Make: The Sr. Specialist, Application Development develops and... ...resolves basic application issues and bugs; escalates complex application issues to management...CustomerHourly payFull timeContract workWork experience placementShift work$21.92 - $28.85 per hour
...As a Regional External Specialist, your primary objective is to provide unwavering support internally and externally to our life insurance... ...independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with...CustomerWork at officeLocal areaWeekend work- ...Tyler Technologies is hiring a trade show specialist responsible for multiple aspects of... ...market. Primary responsibilities include customizing the trade show experience for target audiences... ..., Connecticut The Residential Appraiser II manages field review procedures,...CustomerContract workInternshipSummer internshipWork at officeImmediate start
- ...Title Job Title: Workforce Management Specialist Job Description Required: ~... ...background checks, drug screens, training, and customer-specific requirements. Coordinate... .... Monitor deployment readiness and escalate issues that may impact project start dates...CustomerWorldwide
- ...companies are built. Role As a Processing Center Specialist, you will be at the heart of our mail operations, ensuring that our customers’ physical mail is processed accurately and... ...updates on processing activities and escalating any issues as they arise Promptly resolve...CustomerPermanent employmentImmediate startMonday to FridayShift work
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