Tier II Escalation Support Specialist
Goldman Sachs
Goldman Sachs is seeking a Tier II Customer Support Specialist in Richardson, TX. This role involves managing customer inquiries, providing high-quality resolutions, and collaborating with teams to improve processes. Candidates should have at least 2 years of relevant experience and strong analytical skills. The position operates under a hybrid model, requiring three days per week in the office. Join Goldman Sachs and contribute to a customer-focused team while enjoying a dynamic work environment. Weekend availability may be required in the future. #J-18808-Ljbffr Goldman Sachs
- Goldman Sachs Bank AG is looking for a Tier II Specialist in Richardson, TX. This role primarily involves handling complex customer inquiries and delivering high-quality customer-centric resolutions. Successful candidates will possess at least 2 years of experience in...Suggested
- ...delivering a fully digital experience without physical branches. About the Role As a Tier II Customer Support Specialist, you will handle inbound customer calls and serve as a key escalation point for complex customer inquiries, delivering high-quality, customer-centric...SuggestedWork at officeMonday to FridayShift workWeekend work3 days per week
- A leading technical staffing agency is seeking a Technical Support Specialist in Dallas, offering a chance to work in a high-performing team with low turnover. The role involves providing Tier I/II technical support for custom applications primarily through written communication...SuggestedRemote jobWork at office
- ...Insurance. Job Description Provide 7X24X365 Tier II support for all VoIP Switching issues... ...recovery, monitoring, coordination, & escalation of any major or catastrophic conditions... ...Center Jobs, Network Operations Jobs, NOC Specialist Jobs, VNOC Specialist Jobs, VOIP NOC...SuggestedWork at officeNight shift
- ...combination of desk-based technical support and hands‑on physical work... ...needs. The IT Support Specialist II (Endpoint & Microsoft 365 Administration) provides Tier 1 and Tier 2 technical support... ...support providers to resolve escalated issues and complete assigned technical...SuggestedCasual workWork at officeLocal area
- ...Treasury Management Client Support Specialist II This position is responsible for providing high-quality Treasury Management (TM) service... ...phone and email and own issues through research, coordination, escalation, and follow-up communication. Deliver customer training...Work at officeRemote work
- ...Payroll) Flextrack (Vendor Management System) Job Description On behalf of our client, Procom Services is searching for a Escalation Support Specialist for a contract opportunity in Dallas, TX. Escalation Support Specialist Job Details Primary focus will be...Permanent employmentContract workFor contractorsImmediate startFlexible hours
- ...First United Bank and Trust in Plano is looking for a Treasury Management Client Support Specialist II who will provide high-quality customer service to business clients in managing Treasury Management products. The role includes performing product setups, troubleshooting...
- Sol-Ark Inc seeks an IT Support Specialist II to provide Tier 1 and Tier 2 support for technical endpoints while managing Microsoft Intune. Located in Allen, Texas, this role involves both desk-based support and hands-on physical tasks in a hybrid domain environment. The...
- XperTECHS is seeking an MSP Service Specialist II to join our hybrid team, supporting Windows, M365, networking and devices for clients. The role blends office, remote support, and on-site visits, with a focus on incident resolution and service improvement. The candidate...Work at officeRemote work
$23 - $37 per hour
...countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking... ...directly to them. About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving...Hourly payCasual workLocal areaRemote workWorldwideShift work$59k - $89k
Join to apply for the Desktop Support Associate II role at Freddie Mac . At Freddie Mac, our mission of Making Home Possible motivates us,... ...critical thinker. Our Impact The regional support team provides escalation level end user technology and infrastructure support. We...Full timeWork at officeLocal area- ...Help Desk Support Specialist The Help Desk Support Specialist serves as the... ...support, coordinating the escalation of more complex issues to appropriate... ...responding to and resolving Tier I Help Desk requests in a... ...prioritize, and assign Tier II and Tier III support requests...Work at officeLocal area
- Description Job Summary: Provide engineering technical support on PowerSecure MicroGrid equipment including switchgear and generators.... ...product technical troubleshooting guidelines and procedures. Escalate issues to leadership that threaten the quality or schedule of projects...Work experience placementWork at officeRemote workFlexible hours
- Overview The US Oncology Network is looking for an IT Support Coordinator II to support our Richardson, Texas location. The position schedule is M - F, 8:00am - 5:00pm; occasional after hours. This is an 100% on-site position. Our Information Technology team offers an...Temporary workWork experience placementWork at officeRemote workWork from home
- US Oncology Inc. is seeking an IT Support Coordinator II for our Richardson, Texas location. This role is integral to providing support in computer systems operations, network systems maintenance, and end-user assistance in a 100% on-site position. This position offers...
- The US Oncology Network is seeking an IT Support Coordinator II for its Richardson, Texas location. This 100% on-site role involves providing technical support and troubleshooting for end users, along with maintenance of computer systems. The company culture emphasizes...Flexible hours
- ...to join our team.Job Description:The IT Support Specialist is responsible for providing technical... ...guidance to users for issue resolution.Escalate complex or unresolved issues to higher-... ...IT support.Key Responsibilities:Provide Tier 1 and Tier 2 technical support for end...Full timeContract workWork at office
- ...delivered the region’s best service and support for network design, security, monitoring... ...manufacturers. Job Description SUMMARY The Support Specialist is a client facing support... ...in which case the current ticket may be escalated to alternative support resources or simply...Remote work
- ...Centralized Support Specialist Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties... ..., timely, friendly, and solution-focused manner. Escalate issues in a timely manner when additional support or approval...Work at officeLocal areaRemote work
- ...First Horizon Bank in Dallas is seeking a dedicated Treasury Management Specialist to assist clients with their TM services. This role will involve managing inbound calls, resolving client issues, and ensuring a high level of satisfaction through excellent service and...Monday to Friday
$18 per hour
...Purpose: The purpose of the Engagement Specialist – Customer Service in the contact center... ...and outbound customer interaction support. Attract and retain customers by promoting... ...accurate customer service. Identify, escalate, and route priority issues to...Hourly payFull timePart timeWork experience placementRemote workFlexible hoursWeekend workAfternoon shift$27 - $29 per hour
Shorr Packaging Corp. is hiring a Customer Support Representative II - National Accounts to act as the liaison between Shorr and our customers. You will drive service excellence by coordinating orders, pricing, and delivery while collaborating with internal teams to deliver...Remote jobHourly pay- ...Patient Access Specialist II Department: Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F, 8 hours between 7:30A-6P Job Type: On-Site Why Children's Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health...Work experience placementShift work
$31 - $49.3 per hour
...exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through... .../ Secondary School or equivalent Role can be filled as a level II or III at manager's discretion Shift 1st shift (United States...Hourly payWork at officeFlexible hoursShift workDay shift- ...partnering with a growing MSP looking for a Support Engineer to support client... ...with clients. Responsibilities Provide Tier 2-3 support across client infrastructure... ...Azure, and virtualization platforms Handle escalations, monitoring, patching, and infrastructure...Full time
- ...management. Overview The Centralized Operations Specialist plays a crucial role in enhancing the... ...-level administrative and operational support to on-site property teams. The ideal... ...and data. Support and Training Provide Tier 2 operational support to property managers...Work at officeLocal area
- Collectors Universe Inc. seeks a Continuous Improvement Specialist II in Plano, Texas to lead initiatives that enhance operational efficiency and quality. This role requires strong analytical skills and a background in continuous improvement methodologies. You will manage...Flexible hours
$33.56 - $38.26 per hour
Join to apply for the Reporting and Analysis Specialist II role at Aventiv Technologies . Aventiv Technologies - Where your future awaits... ...Produce and maintain metrics, reporting and analyses for the Support and Technical Operations organizations Fulfill ad-hoc and recurring...Work experience placementWork at officeRemote work$65k - $74k
...Immigration Specialist I or II Applicants must submit a cover letter describing their relevant employment-based immigration experience... ...at Dallas is seeking an Employment Immigration Specialist to support the University's employment-based immigration program within...Permanent employmentFull timeTemporary workWork experience placementH1bWork at officeRemote work
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