Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Tier II Escalation Support Specialist

Goldman Sachs

Goldman Sachs is seeking a Tier II Customer Support Specialist in Richardson, TX. This role involves managing customer inquiries, providing high-quality resolutions, and collaborating with teams to improve processes. Candidates should have at least 2 years of relevant experience and strong analytical skills. The position operates under a hybrid model, requiring three days per week in the office. Join Goldman Sachs and contribute to a customer-focused team while enjoying a dynamic work environment. Weekend availability may be required in the future. #J-18808-Ljbffr Goldman Sachs

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Tier II Escalation Support Specialist in Richardson, TX vacancy
  • Goldman Sachs Bank AG is looking for a Tier II Specialist in Richardson, TX. This role primarily involves handling complex customer inquiries and delivering high-quality customer-centric resolutions. Successful candidates will possess at least 2 years of experience in... 
    Suggested

    Goldman Sachs Bank AG

    Richardson, TX
    4 days ago
  •  ...delivering a fully digital experience without physical branches. About the Role As a Tier II Customer Support Specialist, you will handle inbound customer calls and serve as a key escalation point for complex customer inquiries, delivering high-quality, customer-centric... 
    Suggested
    Work at office
    Monday to Friday
    Shift work
    Weekend work
    3 days per week

    The Goldman Sachs Group, Inc.

    Richardson, TX
    12 hours ago
  • A leading technical staffing agency is seeking a Technical Support Specialist in Dallas, offering a chance to work in a high-performing team with low turnover. The role involves providing Tier I/II technical support for custom applications primarily through written communication... 
    Suggested
    Remote job
    Work at office

    GTN Technical Staffing

    Dallas, TX
    4 days ago
  •  ...Insurance. Job Description Provide 7X24X365 Tier II support for all VoIP Switching issues...  ...recovery, monitoring, coordination, & escalation of any major or catastrophic conditions...  ...Center Jobs, Network Operations Jobs, NOC Specialist Jobs, VNOC Specialist Jobs, VOIP NOC... 
    Suggested
    Work at office
    Night shift

    Collabera

    Allen, TX
    4 days ago
  •  ...combination of desk-based technical support and hands‑on physical work...  ...needs. The IT Support Specialist II (Endpoint & Microsoft 365 Administration) provides Tier 1 and Tier 2 technical support...  ...support providers to resolve escalated issues and complete assigned technical... 
    Suggested
    Casual work
    Work at office
    Local area

    Sol-Ark Inc

    Allen, TX
    2 days ago
  •  ...Treasury Management Client Support Specialist II This position is responsible for providing high-quality Treasury Management (TM) service...  ...phone and email and own issues through research, coordination, escalation, and follow-up communication. Deliver customer training... 
    Work at office
    Remote work

    First United Bank

    Plano, TX
    1 day ago
  •  ...Payroll) Flextrack (Vendor Management System) Job Description On behalf of our client, Procom Services is searching for a Escalation Support Specialist for a contract opportunity in Dallas, TX. Escalation Support Specialist Job Details Primary focus will be... 
    Permanent employment
    Contract work
    For contractors
    Immediate start
    Flexible hours

    Procom Consultants Group

    Richardson, TX
    12 hours ago
  •  ...First United Bank and Trust in Plano is looking for a Treasury Management Client Support Specialist II who will provide high-quality customer service to business clients in managing Treasury Management products. The role includes performing product setups, troubleshooting... 

    First United Bank and Trust

    Plano, TX
    1 day ago
  • Sol-Ark Inc seeks an IT Support Specialist II to provide Tier 1 and Tier 2 support for technical endpoints while managing Microsoft Intune. Located in Allen, Texas, this role involves both desk-based support and hands-on physical tasks in a hybrid domain environment. The... 

    Sol-Ark Inc

    Allen, TX
    2 days ago
  • XperTECHS is seeking an MSP Service Specialist II to join our hybrid team, supporting Windows, M365, networking and devices for clients. The role blends office, remote support, and on-site visits, with a focus on incident resolution and service improvement. The candidate... 
    Work at office
    Remote work

    Xpertechs

    Plano, TX
    4 days ago
  • $23 - $37 per hour

     ...countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking...  ...directly to them. About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving... 
    Hourly pay
    Casual work
    Local area
    Remote work
    Worldwide
    Shift work

    Amazon

    Richardson, TX
    2 days ago
  • $59k - $89k

    Join to apply for the Desktop Support Associate II role at Freddie Mac . At Freddie Mac, our mission of Making Home Possible motivates us,...  ...critical thinker. Our Impact The regional support team provides escalation level end user technology and infrastructure support. We... 
    Full time
    Work at office
    Local area

    Freddie Mac

    Dallas, TX
    1 day ago
  •  ...Help Desk Support Specialist The Help Desk Support Specialist serves as the...  ...support, coordinating the escalation of more complex issues to appropriate...  ...responding to and resolving Tier I Help Desk requests in a...  ...prioritize, and assign Tier II and Tier III support requests... 
    Work at office
    Local area

    Dallas Museum of Art

    Dallas, TX
    1 day ago
  • Description Job Summary: Provide engineering technical support on PowerSecure MicroGrid equipment including switchgear and generators....  ...product technical troubleshooting guidelines and procedures. Escalate issues to leadership that threaten the quality or schedule of projects... 
    Work experience placement
    Work at office
    Remote work
    Flexible hours

    PowerSecure International

    Dallas, TX
    3 days ago
  • Overview The US Oncology Network is looking for an IT Support Coordinator II to support our Richardson, Texas location. The position schedule is M - F, 8:00am - 5:00pm; occasional after hours. This is an 100% on-site position. Our Information Technology team offers an... 
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Work from home

    US Oncology

    Richardson, TX
    2 days ago
  • US Oncology Inc. is seeking an IT Support Coordinator II for our Richardson, Texas location. This role is integral to providing support in computer systems operations, network systems maintenance, and end-user assistance in a 100% on-site position. This position offers... 

    US Oncology Inc.

    Richardson, TX
    2 days ago
  • The US Oncology Network is seeking an IT Support Coordinator II for its Richardson, Texas location. This 100% on-site role involves providing technical support and troubleshooting for end users, along with maintenance of computer systems. The company culture emphasizes... 
    Flexible hours

    US Oncology Network-wide Career Opportunities

    Richardson, TX
    1 day ago
  •  ...to join our team.Job Description:The IT Support Specialist is responsible for providing technical...  ...guidance to users for issue resolution.Escalate complex or unresolved issues to higher-...  ...IT support.Key Responsibilities:Provide Tier 1 and Tier 2 technical support for end... 
    Full time
    Contract work
    Work at office

    Furniture Marketing Group

    Plano, TX
    2 days ago
  •  ...delivered the region’s best service and support for network design, security, monitoring...  ...manufacturers. Job Description SUMMARY The Support Specialist is a client facing support...  ...in which case the current ticket may be escalated to alternative support resources or simply... 
    Remote work

    Axxys Technologies

    Plano, TX
    3 days ago
  •  ...Centralized Support Specialist Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties...  ..., timely, friendly, and solution-focused manner. Escalate issues in a timely manner when additional support or approval... 
    Work at office
    Local area
    Remote work

    Billingsley Company

    Plano, TX
    3 hours ago
  •  ...First Horizon Bank in Dallas is seeking a dedicated Treasury Management Specialist to assist clients with their TM services. This role will involve managing inbound calls, resolving client issues, and ensuring a high level of satisfaction through excellent service and... 
    Monday to Friday

    First Horizon Bank

    Dallas, TX
    1 day ago
  • $18 per hour

     ...Purpose: The purpose of the Engagement Specialist – Customer Service in the contact center...  ...and outbound customer interaction support. Attract and retain customers by promoting...  ...accurate customer service. Identify, escalate, and route priority issues to... 
    Hourly pay
    Full time
    Part time
    Work experience placement
    Remote work
    Flexible hours
    Weekend work
    Afternoon shift

    GrabJobs

    Plano, TX
    3 days ago
  • $27 - $29 per hour

    Shorr Packaging Corp. is hiring a Customer Support Representative II - National Accounts to act as the liaison between Shorr and our customers. You will drive service excellence by coordinating orders, pricing, and delivery while collaborating with internal teams to deliver... 
    Remote job
    Hourly pay

    Shorr Packaging

    Dallas, TX
    1 day ago
  •  ...Patient Access Specialist II Department: Rehab & Therapy OP Admin Location: Preston, TX Shift: M-F, 8 hours between 7:30A-6P Job Type: On-Site Why Children's Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health... 
    Work experience placement
    Shift work

    Children's Health System of Texas

    Plano, TX
    12 hours ago
  • $31 - $49.3 per hour

     ...exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through...  .../ Secondary School or equivalent Role can be filled as a level II or III at manager's discretion Shift 1st shift (United States... 
    Hourly pay
    Work at office
    Flexible hours
    Shift work
    Day shift

    Bank of America

    Dallas, TX
    4 days ago
  •  ...partnering with a growing MSP looking for a Support Engineer to support client...  ...with clients. Responsibilities Provide Tier 2-3 support across client infrastructure...  ...Azure, and virtualization platforms Handle escalations, monitoring, patching, and infrastructure... 
    Full time

    Franklin Fitch

    Dallas, TX
    3 days ago
  •  ...management. Overview The Centralized Operations Specialist plays a crucial role in enhancing the...  ...-level administrative and operational support to on-site property teams. The ideal...  ...and data. Support and Training Provide Tier 2 operational support to property managers... 
    Work at office
    Local area

    Vidalta Residential

    Richardson, TX
    12 hours ago
  • Collectors Universe Inc. seeks a Continuous Improvement Specialist II in Plano, Texas to lead initiatives that enhance operational efficiency and quality. This role requires strong analytical skills and a background in continuous improvement methodologies. You will manage... 
    Flexible hours

    Collectors Universe Inc.

    Plano, TX
    12 hours ago
  • $33.56 - $38.26 per hour

    Join to apply for the Reporting and Analysis Specialist II role at Aventiv Technologies . Aventiv Technologies - Where your future awaits...  ...Produce and maintain metrics, reporting and analyses for the Support and Technical Operations organizations Fulfill ad-hoc and recurring... 
    Work experience placement
    Work at office
    Remote work

    Aventiv Technologies

    Plano, TX
    4 days ago
  • $65k - $74k

     ...Immigration Specialist I or II Applicants must submit a cover letter describing their relevant employment-based immigration experience...  ...at Dallas is seeking an Employment Immigration Specialist to support the University's employment-based immigration program within... 
    Permanent employment
    Full time
    Temporary work
    Work experience placement
    H1b
    Work at office
    Remote work

    The University Of Texas At Dallas

    Richardson, TX
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Tier II Escalation Support Specialist. Be the first to apply!