Facilities Lead Technician - Weekend Night Shift

Lead Night Shift TechnicianNorthwest Facilities & Equipment Maintenance (NWFEM) provides commercial equipment and facilities maintenance and repair for quick-serve restaurants and commercial businesses in the Portland, OR and Seattle, WA metropolitan areas. We approach this work through the lens of synergy. It's how we create outcomes that are both more efficient and enjoyable – for our internal team as well as our clients. Our long-standing relationships with customers are a testament to this commitment.The why behind everything we do is relationships. To us, this means we work with people we enjoy, carve out an energizing work experience, and support our community.We are looking for individuals who love their career and craft. Artisans that are excited to learn new techniques and skills to hone their trade and who are excited to share their learning with others. These will be the people that push forward our goals to become a learning organization, with a certification system that allows us to certify each other in our specialty fields, elevating the overall capability of the company, and creating empathy through understanding each other's challenges.Our values that guide us in realizing this purpose every day are:Be OpenEmbrace the ChallengeDo What You SayThink BrandJob SummaryAs the Lead Night Shift Technician, you will play a crucial role in overseeing and coordinating the operations of our handyman/construction team during night hours in order to address customer work requests in commercial spaces. Your primary responsibility will be to ensure the efficient completion of assigned work tasks, smooth operation of routes, and prompt resolution of any inquiries or issues raised by night technicians. You will be responsible for having an excellent understanding of the building process, training the technicians, assessing/quoting jobs, quality control, training and managing compliance with customer service agreements, and weekly financial goals of your team. You will be the bridge between our night team and our day team and must be an exemplary role model for our company culture and values. We are looking for a high level of professionalism, extensive trade knowledge, excellent communication, calm temperament, and a positive person. If you love the trades, like to avoid the daily traffic, and love working collaboratively with a team, this could be a great fit.Salary: $34 - $42/hr DOEShift: Friday - Monday 9:00 PM - 7:30 AMBasic Qualifications5+ Years in the tradesBlend of trade skills encompassing Drywall, Mudding, Painting, Woodworking, Cabinets, Countertops, Casework, Flooring install/repair, Tile work, Light electric, Light plumbing, Renovation, Carpentry, Concrete work, etc.Able to assess facilities work orders with experience and direct/train employees on how to complete the workHighly organizedEffective leaderExcellent time management and able to accurately assess/manage prioritiesDeep understanding of building processes, facilities processes, and safety standardsPossess a strong, clean driving record, be insurableAdvance SYNERGY and our shared values dailyPossess a thorough understanding of tools, safety equipment, and their proper usesMust pass a criminal background checkMust have a valid Driver's License and pass driver's background checkPersonality TraitsLifelong learnerProfessionalReliableSelf-sufficientPositive AttitudeExcellent communication skillsEssential Duties and ResponsibilitiesBe able and willing to complete work tasks yourselfTraining new employeesReview the posted routes and catch potential issuesProcure materials as needed using company cardStage materials for team as neededBe the main point of contact for the night shift, field all calls, and handle situations that ariseReview completed service requests for QC purposesLeave the customer's job site better than we found it every timeTake ownership of a successful night shiftAble to assess jobs and complete quotesManage compliance to Service Agreements with customersHelp to ensure our warehouse is organized and cleanHelp to ensure everyone is following safety standards and wearing protective gearMaintain good SLA numbers with customersBe a role model for exemplary adherence to company policies and standardsEfficiently navigate through our software platforms: Quickbooks Online, QBT, Corrigo, Google, Service ChannelRoutinely meet with technicians to align on standards and cultivate strong working relationshipsSupport field technicians as neededCultivate good working relationships with the techniciansHigh level of organizationClear and effective communicationAdditional duties as assignedWhat We OfferProfit sharing program401k with company matchMedical plan with dental and visionFlexible PTO planCompany provided devicesNext StepsUpon submission, you will receive an application confirmation email. Please make sure to add app.bamboohr.com to your trusted sender list or regularly check your junk folder to ensure that you receive all correspondence regarding your application.Salary will be dependent upon experience and skills. NWFEM offers comprehensive medical and dental insurance coverage following 60 days (about 2 months) of employment. Employees are eligible to participate in the company's 401k/retirement plan following 1 year of employment. NWFEM is an equal opportunity employer. We encourage diversity in our workforce. NWFEM provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. This job description is intended to describe the general nature and level of work performed by people assigned to this job description. The job description is not intended to be an exhaustive list of responsibilities, duties and skills required for this position.