Enrollment Information CRM Administrator

Company Description UMO is an organization dedicated to providing quality services and solutions that empower individuals and communities. With a commitment to innovation and excellence, UMO focuses on fostering growth and success through its diverse range of programs. Based in Goldsboro, NC, the organization thrives on collaboration and community engagement, working to create meaningful impact while maintaining a supportive and inclusive work environment. Role Description This is a full-time, on-site role located in Goldsboro, NC, for an Enrollment Information CRM Administrator. In this role, you will manage and maintain the Customer Relationship Management (CRM) system, ensuring its effective operation. Day-to-day tasks include performing system administration, troubleshooting issues, and analyzing data to support enrollment strategies. You will also collaborate with cross-functional teams and stakeholders, providing clear communication and technical guidance to enhance the enrollment process. Qualifications Proficiency in Salesforce.com Administration and System Administration Strong Analytical Skills for data interpretation and strategy development Excellent Communication skills for collaboration with teams and stakeholders Experience with Troubleshooting and resolving technical issues Detail-oriented with the ability to prioritize tasks and manage time effectively Understanding of CRM systems and their impact on enrollment processes Bachelor’s degree in a related field or equivalent experience is preferred #J-18808-Ljbffr