Dental Front Office Receptionist

Benefits: 401(k) Employee discounts Paid time off About the Role: San Fernando Dental Care -Full Time Dental Front Office Build your career with our growing Practice! We are seeking an experienced, energetic, and patient-focused DENTAL FRONT OFFICE RECEPTIONIST to become an integral part of our team. This position is ideal for someone who enjoys helping patients, excels in customer service, and possesses strong dental insurance and scheduling knowledge. We believe in developing long-term team members who are committed to professional growth, exceptional patient care, and creating an outstanding patient experience.

PRIMARY RESPONSIBILITES:

Welcome every patient with professionalism and enthusiasm!! Collect co-pays, deductibles, balances, and process financial transactions accurately Understand and utilize CDT dental procedure codes Prepare new patient paperwork and verify all insurance information before patient arrival Coordinate treatment schedules with clinical staff Assist with recall scheduling and patient reactivation Patient financing Outstand customer service ratings Schedule, confirm, and manage patient appointments using dental practice management software Answer incoming calls, respond to inquiries, and relay messages to clinical staff Verify dental insurance benefits, process claims, and handle billing and co-payments Maintain and update accurate patient records and medical histories Coordinate patient flow and communicate wait times to ensure a smooth office experience Manage office correspondence, including emails, mail, and appointment reminders Requirements: Prior dental or medical front office experience strongly preferred Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar) Knowledge of dental insurance verification and billing procedures Excellent communication and interpersonal skills with a patient-first attitude Strong organizational skills with the ability to multitask in a busy environment Bilingual in English and Spanish is a plus High school diploma or equivalent required Compensation $23-26 per hour, based on experience. Performance reviews with opportunities for wage increases Career advancement opportunities We are looking for someone friendly and personable, organized, detail oriented, positive and professional, dependable, team oriented, self motivated, comfortable learning new technology and passionate about exceptional patient care. About Us: A R Baker DDS is a trusted dental practice serving the San Fernando, CA community with a commitment to high-quality, compassionate dental care. Our patients love us for our attentive service and comfortable, welcoming environment. We take pride in fostering a supportive team culture where every staff member is valued and empowered to grow.