Director, Projects-North America

Director – Projects The Director – Projects position will be based out of Nextpower's Fremont, CA or Nashville, TN office, hybrid 4 days a week. In this role, you will oversee a team of Project Managers and Sr. Project Managers within Nextpower’s Project Services group, ensuring best‑in‑class service for each employee on their team for their assigned customers and projects. You will also ensure safety protocols are followed on project sites and manage customer accounts/projects from procurement to commissioning while providing technical support and maintaining customer satisfaction. Additionally, responsibilities include overseeing customer accounts, project teams, managing whole customer account or project finances, coordinating logistics, and advocating for customer needs within the company. Responsibilities Responsible for your own safety, and shared responsibility for the safety of all Nextpower staff, contractors, and visitors to your project sites. A good understanding of WHS principles and safety management is required. Read, understand, and comply with Nextpower company policies and procedures as outlined from time to time. Manage whole customer accounts or groups of projects from purchase order to commissioning, taking ownership of all aspects and scope of each project. Lead a team of 5 or more direct or indirect reports, effectively managing an entire team of Project Managers and Sr. Project Managers. Oversee the success and development of direct reports. Provide technical support for Nextpower customers, ensuring a best‑in‑class customer experience and providing product and systems expertise. Develop and maintain technical understanding of PV solar tracking systems and associated tools. Ensure a strong customer care experience and effectively communicate resolutions for customer issues. Coordinate the ordering of tools for the projects and ensure availability of tools and training. Manage project P&L, including revenue forecasting, invoicing, cash flow, and cost management. Provide customer field support for installation and quality control, driving resolution of quality issues through Non‑Conformance Report and Construction Deviation Report processes. Coordinate and drive successful on‑time delivery of all products needed from purchase order to delivery, liaising with Design Engineering, Supply, Logistics, freight forwarders and the customers. Establish, measure, and report key performance indicators (KPIs) for customer care to drive behavior and performance. Play a key role in cross‑functional product teams, providing recommendations based on systems integration expertise and customer needs assessment and feedback. Support product development, sales, and marketing as requested. Advocate for the customer within Nextpower. Qualifications Minimum 5‑10 years of combined experience as a Project Manager or Sr. Project Manager in energy, construction, mining, oil & gas, or a related industry. Bachelor’s degree in Mechanical Engineering or equivalent experience. Strong project management skills and qualifications. Ability to manage direct reports with a high degree of professionalism. Excellent customer service skills. Experience interfacing with supply‑chain procurement and logistics. Experience with customer support and O&M issues. Excellent verbal and written communication skills. Demonstrated leadership capabilities. Passion for solar or renewable energy. Strong knowledge of PV technology and its applications. Hands‑on experience with photovoltaic tracking solar systems is a plus. Compensation and Benefits The annual salary range for this position is $215,000.00–$230,000.00 (Applicable to California). Nextpower offers a comprehensive benefits package, including health care coverage, dental and vision, 401(K) participation with company matching, company‑paid holidays with unlimited paid time off, discretionary company bonuses, life and disability protection, and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextpower’s benefits, visit our website at Company Overview Nextpower is leading the energy transition with a portfolio of intelligent solar trackers and software solutions for solar power plants, along with strategic services to capture the full value of solar power plants for our customers. Our worldwide teams transform PV plant performance daily with smart technology, data monitoring, and analysis services. Equal Opportunity Employer Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Nextpower