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Guest Service Agent | HOTEL DU PONT | Wilmington, DE

PM Hotel Group

Wilmington, DE

Guest Service Agent | HOTEL DU PONT | Wilmington, DE

Job Category: Front Desk Requisition Number: GUEST019300

Posted: July 14, 2026

Full-Time

On-site

HOTEL DU PONT Wilmington Wilmington, DE 19801, USA

Description

Greet and assist guests throughout arrival and departure. Provide information on hotel services and local attractions. Handle guest requests and resolve issues professionally. Process payments, verify reservations, and maintain accuracy. Coordinate with other departments to ensure smooth service. Promote amenities to enhance the guest stay.

Warm, polished, and passionate about hospitality. Detail-oriented with strong communication skills. Able to multitask in a fast-paced setting. Front desk experience preferred; Opera a plus. Flexible with shifts, including weekends and holidays.

You understand the power of first impressions and take pride in delivering exceptional service. At HOTEL DU PONT, you help create experiences guests remember long after their stay.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

PM Hotel Group
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Vacancy posted 1 day ago
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