Tech Support

It Support TechnicianGEO Foundation has been making access to quality schools a reality for children since 1998. GEO incubates quality charter schools and then supports their growth and success. GEO-sponsored public charter schools are high academic growth schools and feature a unique K-14 model--full day kindergarten all the way through two years of college. We believe all children should have access to a quality education that includes college. We embrace all quality educational options that enable parents to help their children learn and schools to succeed. Through aggressive community outreach and the introduction of options that empower families, GEO strives to make educational choice a reality for all families.The IT Support Technician will be required to perform the following:Assist students, parents, and teachers with various technology issues over the phone or in person.Troubleshoot and perform repairs on Chromebooks and Windows based computersManage user accountsBasic troubleshooting of hardware and software issuesKeep tech rooms clean and organizedSetup computers/printers in classrooms and officesMust be able to climb ladders and get under desksUse a ticketing system for accountability and customer serviceProvide professional, courteous customer serviceMaintain ongoing inventoryBe cheerfully willing to work towards the better good of the school at times even when asked to assist with duties not in your regular work scheduleAttend all scheduled staff meetings and attend designated school functions outside of school hours if askedFollow the GEO Foundation and school policies and procedures.Preform other duties, as deemed appropriateDress professionally when on school groundsRequired Qualifications:High School Diploma or EquivalentMust have excellent verbal and written communication skillsMust have proven customer service experienceMust have experience working with Windows computer systemsMust have reliable transportationAbility to work outside normal hours or work weekCritical thinking and ability to research issues