Retail Store Management Trainee - 2357

Overview Retail Store Management Trainee to join our Team. Pay range: $17.00 to $25.00 per hour This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4.14 per hour on top of your hourly rate. Position Summary We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment. Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company’s asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more. This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience. Responsibilities Note: This is a representative list of general duties and is not all-inclusive; other duties may be assigned as needed. Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers so their development meets the FirstCash standards. Recruit top talent by sourcing candidates through company-prescribed channels. Open and close the store, including counting cash drawers and merchandise, and ensuring procedures are followed to protect assets. Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans. Administer processes within the store, including inventory, loan management, merchandising, store presentation, store systems, and reporting. Evaluate the store’s financial statements and drive profitability through communication and goal-setting. Ensure operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to ensure value and integrity of loans issued. Complete assigned tasks and training for self-development as requested. Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives. Remain up-to-date on product knowledge. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with laws. Demonstrated ability to effectively supervise others. Ability to work with firearms and become firearms certified. Employees may be asked to assist customers exterior to the building or retrieve products stored in exterior storage areas. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Should be able to work in multiple locations as business needs dictate. Must have the ability to work a flexible retail schedule including weekends and holidays. Store Manager Trainee will work 45+ hours a week. Hours are based on business needs and are not guaranteed. Computer literate and able to operate POS systems and common office machines. Ability to multi-task in a fast-paced environment. Detail-oriented with strong organizational skills. Analytical skills Cash handling experience is required. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Bilingual applicants are encouraged to apply. Compensation & Benefits Commission plan: 2-8% commission based on personal gross profit performance; details provided during interview. Earned Wage Access program available from day two of employment (restrictions/fees apply). Tuition Reimbursement up to $2,000 per year for eligible full-time employees. Access to discounts and a 401(k) program after six months of employment. Employee discounts from day one of active employment. Additional Information Note: The information in this description is not all-inclusive. Management may assign or reassign duties at any time. Employment is subject to an arbitration agreement. Pay rates will comply with local minimum wage requirements. FirstCash is an Equal Opportunity Employer (EEO). Payrates will not be below any applicable local minimum wage requirements.

• Earned Wage Access is a service provided by NetSpend; signup to this program is required; restrictions and fees apply.
• * FirstCash 401K program is available to all employees 21 years of age (or older).
• ** Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the position.

Submission of your application confirms your opt-in to receive communications from the FirstCash Talent Acquisition Team. Message/data rates may apply. You may unsubscribe at any time. See privacy policy for details. FirstCash Holdings, Inc. is an Equal Opportunity Employer It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided as needed. #J-18808-Ljbffr Cash America Pawn